Ratings based on 123 Verified Reviews
4.9 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
19 Oct 2024 by The Alcanea Team, Hotel Management
Dear Mr. Karl,Thank you for being our guest and for posting your lovely rating. Look forward to welcoming you back at Alcanea Boutique Hotel.With best regards,The Alcanea Team
by A verified traveler
Posted 10 Oct 2024
Awesome Iconic location built right into a 1600s fortress.
Third floor walk up was tough on us though. If I came again I would have to stay on the second floor
Comment from Hotel Management
11 Oct 2024 by The Alcanea Team, Hotel Management
Dear Mr. George,Let us thank you for recommending Alcanea Boutique Hotel after the experience you had with us! We are delighted to hear that you enjoyed your stay at Alcanea Boutique Hotel and that our location was a positive part in your experience. We look forward to welcoming you again soon at Alcanea Boutique Hotel.With Best Regards,The Alcanea Team
by A verified traveler
Posted 6 Oct 2024
We absolutely loved this hotel. The location is perfect in Old town Chania. We had a beautiful view of the lighthouse from our room. It is on the end away from most of the noise. The room (4), building, were beautiful. The breakfast was delicious, service was great. We also enjoyed a glass of wine at night too. Ava was delightful and so welcoming!!!! If you are okay with stairs you have to stay here. Remember its a 500 plus year old building. Its not perfect and not American ADA compliant.
Comment from Hotel Management
7 Oct 2024 by The Alcanea Team, Hotel Management
Dear Mr. Robert,Let us thank you for choosing Alcanea Boutique Hotel for your stay. We are so glad we were able to meet your expectations & truly pleased to hear that you enjoyed service, location, hotel, breakfast and view. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.Kind Regards,The Alcanea Team
by A verified traveler
Posted 19 Sep 2024
Fantastic place. Beautiful room looking out at the sea and lighthouse. Eva the host was welcoming and friendly. Breakfast was great and location fabulous. Would highly recommend.
Comment from Hotel Management
20 Sep 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Sandra,Thank you for staying in Alcanea Boutique Hotel and sharing your positive rating. We are very happy to know that you enjoyed the tasty breakfast, convenient location and comfortable room and the Alcanea people. :) Once again, thank you for your excellent review and we look forward to welcoming you again soon at Alcanea Boutique Hotel.Kind Regards,The Alcanea Team
by A verified traveler
Posted 11 Sep 2024
This hotel was unique and had a lovely feel about it. It was close to everything and had everything you needed
Comment from Hotel Management
15 Sep 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Nadia,Thank you for being our guest and for posting your great rating. Look forward to welcoming you back at Alcanea Boutique Hotel.Kind regards,The Alcanea Team
by A verified traveler
Posted 31 Jul 2024
We absolutely loved our stay here. It was just on the edge of the port so it was quiet and peaceful but a short walk to all the action. Ava was very kind, sweet, helpful, and so accommodating. We highly recommend staying here!
Comment from Hotel Management
2 Aug 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Brittany.Thank you for the warm feedback on your recent stay with us. It is delighful to learn that you had a great stay.We hope to see you again at Alcanea Boutique Hotel,Warm regards,The Alcanea Team
by A verified traveler
Posted 3 Jul 2024
This property is amazing! I wish I stayed longer. By far the best part of my trip so far. I left like I was at home. Hope to come back again one day. I highly recommend this place.
Comment from Hotel Management
8 Jul 2024 by The Alcanea Team, Hotel Management
Dear Ms. Angelina,Greetings from Alcanea Boutique Hotel.Thank you for your perfect review of our hotel.Looking forward to welcoming you back at the hotel.Warm regards,The Alcanea Team
by A verified traveler
Posted 23 Jun 2024
This cute hotel is in a perfect location in the beautiful harbor. Having a café on the first floor, lots of restaurants and shopping close by, a beach within less than 20 min walking, it was perfect! The staff went above and beyond to make us comfortable. Would definitely stay here again.
Comment from Hotel Management
25 Jun 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Amy,Greetings from Alcanea Boutique Hotel. Thank you for your 5-star review of our hotel. It's a pleasure to hear that you enjoyed the experience of our restaurant and the experience of our hotel. We hope to have the chance to welcome you back at Alcanea Boutique Hotel in the nearest future.Best Regards,The Alcanea Team
by A verified traveler
Posted 22 Jun 2024
Very convenient place, overlooking the water, and the manager is super nice. I think her father owned the property. The rooms are small, the standard ones, but they will do. The breakfast is good, but can get busy with one person doing all the serving since no burette. Also, I wish breakfast could start earlier.
Comment from Hotel Management
25 Jun 2024 by The Alcanea Team, Hotel Management
Dear Mr. Ananda,We are very happy you chose Alcanea Boutique Hotel for your stay in Chania Town. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Best Regards,The Alcanea Team
by A verified traveler
Posted 9 Jun 2024
The staff was fantastic! Beautiful location. Nice, quiet room with a great view (room 7).
Comment from Hotel Management
10 Jun 2024 by The Alcanea Team, Hotel Management
Dear Mrs. Lisa,Thank you very much for choosing Alcanea Boutique Hotel for your stay in Chania Town. We are proud to know that you enjoyed our convenient location, polite staff, comfortable room and unique view. Our team would like to express our gratitude for your positive comments and we would love to have the chance to welcome you back in the nearest future.With Kind Regards,The Alcanea Team
