Ratings based on 90 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Elena Reservations, Hotel Management
Thank you very much Chris for your perfect rating! We’re thrilled you enjoyed your experience. We hope to welcome you back again soon! Best regards from Albatros team!
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Elena Reservations, Hotel Management
Dear Wis, thank you very much for your valuable feedback. We truly appreciate your insights, and they will certainly help us enhance our services. We sincerely hope you will give us another opportunity in the future to welcome you back and provide you with an even better experience.
by A verified traveler
Posted 3 Jul 2024
Nice location
Comment from Hotel Management
3 Jul 2024 by Elena Reservations, Hotel Management
Dear John, thank you for your review, we hope to host you again soon!
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Elena Reservations, Hotel Management
Thank you Trevor for this 10/10 review! We are thrilled to learn that your holidays with us were a success and would be delighted to welcome you again in the near future. Best sunny regards from Albatros team!
by A verified traveler
Posted 1 Aug 2023
Comment from Hotel Management
2 Aug 2023 by Elena Reservations, Hotel Management
Dearest Sona, We're very happy to know you had a great stay with us! Our staff always aims to be helpful and attentive to our guests' needs. Thank you for staying with us, and we hope to welcome you back soon!
by A verified traveler
Posted 28 Jul 2023
I didn’t like the fact that we had to rake our own luggage up and back down to the lobby… also we were with friends and the gadget a Nespresso machine and we didn’t even have coffee in our room I had to request it and was given instant coffee
Comment from Hotel Management
28 Jul 2023 by Elena Reservations, Hotel Management
Dearest Linda, thank you for taking the time to write your personal opinion on your recent stay. Usually we are praised for the friendliness and service of our team, and we are certain we would have been of assistance if you contacted the reception with your querries. In any case, we definitely took note of your comments and we would be delighted if you decided to offer us a second chance to fully meet your expectations.
by A verified traveler
Posted 4 Jul 2023 on Hotels
Comment from Hotel Management
4 Jul 2023 by Elena Reservations, Hotel Management
Thank you for reviewing your recent stay with us!We would be delighted to welcome you for another memorable stay in Hersonissos, Best regards from all the team !
by A verified traveler
Posted 3 Jul 2023 on Hotels
The hotel is really nice and the staff is super friendly. Overall it was a great get-away but just a few things that I think would have made it better:
- they had different events every night that went until late so it would be really loud if I didn't want to participate and made it hard to sleep
- they advertise that they have parking on the premises. This I would disagree with because I had to find parking along side the road and sometimes circle many times or park in areas that I wasn't entirely sure was legal to park in then I would have to move it when a spot opened up.
- I wish that there was more variety in their breakfast selection. After day 2, it just got kind of old because it almost the same thing every morning.
That being said, we had a pretty enjoyable stay here and if we came back to this same area, we would stay here again.
Comment from Hotel Management
3 Jul 2023 by Elena Reservations, Hotel Management
Dear Becky, thank you for taking the time to share your comment on your recent stay with us. It is a pleasure to read how much you appreciated the service of our staff, we hope to see you again some day, indeed, for another memorable stay! Best greetings from Crete
by A verified traveler
Posted 18 Sep 2022
Clean and comfortable. Friendly staff, great location
Comment from Hotel Management
19 Sep 2022 by Elena Reservations, Hotel Management
Thank you very much Sara for taking the time to review your stay at Albatros Spa & Resort Hotel. We are very happy to learn that you enjoyed especially the cleaning and comfort of your room, the location of the hotel and the friendliness of our staff. We will share your kind words with our team and hope we shall have the pleasure of welcoming you back in the near future!
by A verified traveler
Fantastic hotel, going above and beyond
Posted 25 Jul 2022 on HotelsFantastic hotel, very close to a choice of great beaches (I recommend Palm Beach in particular which is a 15 min walk away, but there are closer ones also). The food for breakfast and dinner was spectacular and choice full, both veggie and meat options and different types of cuisines (Greek/cretan, Asian etc). The hotel offers free of charge events such as wine tasting, Greek food cooking classes, Aqua aerobics and DJ night. Excellent service too, everyone very polite and helpful. There is a cocktail bar next to the pool where you can order drinks from via the app the hotel grants you access to during your stay. Fab experience 10/10!!
Comment from Hotel Management
26 Jul 2022 by Elena Reservations, Hotel Management
Dear Alexandra, thank you very much for choosing to stay with us and for taking the time to write your comments. It's great to hear we exceeded your expectations here at Albatros Spa & Resort Hotel and we will definitely share your comment with our staff members who will be thrilled! We would be delighted to welcome you again in the near future. Best regards from Chersonissos
