Ratings based on 713 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Everything was so good
by A verified traveler
Posted 29 Aug 2024
This was a lovely hotel near IAH which was super convenient. I wish we had stayed here longer because the rooms were beautiful!
by A verified traveler
Posted 13 Aug 2024
by A verified traveler
Posted 28 Jul 2024
Loved it
by A verified traveler
Posted 25 Jul 2024
by A verified traveler
Posted 18 Jul 2024
Everything was great. I only didn't like the location of entering the hotel.
by A verified traveler from Grovetown
Posted 11 Jul 2024
by A verified traveler from Suwon
Posted 11 Jul 2024
wanted to change the room because toilet flush handle broken, bad smell in the room but was asked more $$$ due to suite room only. Stayed outside until 9 pm, jumped to bed just for sleep only because of the room sticky smell. Curtain pins stayed out from the first day till one day early check out, don't know how room cleaned. BAD
Comment from Hotel Management
11 Jul 2024 by Jon C, Hotel Management
I apologize for the inconvenience. I will do a training session with my staff. The staff should have moved you immediately.
by A verified traveler
Posted 8 Jul 2024
Great
by A verified traveler
Posted 8 Jul 2024
Excellent