Ratings based on 739 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
It's quite an comfortable needs more options
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Thank you Michael for staying with us! Safe ravels to you.
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
Thank you for the great score Tom and most importantly your support for our small business. We do appreciate you! Safe travels!
by A verified traveler
Posted 3 Nov 2024
Our stay was so relaxing. The staff were wonderful, very friendly. Loved the mermaid and merman. Definitely will stay here when we are in Great Falls
Comment from Hotel Management
4 Nov 2024 by GM, Hotel Management
It was nice to meet you Kim! We appreciate your business and the great score on your stay. We look forward to seeing you again!
by A verified traveler
Posted 27 Oct 2024
A unique stay. Needs a bit more maintenance.
Comment from Hotel Management
28 Oct 2024 by GM, Hotel Management
Thank you for staying Jason. We currently still have our first floor to retrovate but we'll get that done soon. Thank you for staying and safe ravels to you!
by A verified traveler
Posted 4 Oct 2024
Staff was friendly but room was stuffy and furniture was old but clean
Comment from Hotel Management
4 Oct 2024 by GM, Hotel Management
Thank you William for staying with us! We appreciate you giving us a chance. Safe travels to you and please come see us again.
by A verified traveler
Posted 4 Oct 2024
Comment from Hotel Management
4 Oct 2024 by GM, Hotel Management
Thank you Rick for staying and the great revue. We so appreciate you! Safe travels!
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by GM, Hotel Management
Thank you Lonny for the great score on your stay! We appreciate it and your business! Safe travels to you and please come see us again!
by A verified traveler
Posted 30 Sep 2024
The facilities were clean and it was very quiet. The bathroom fixtures are somewhat dated and inconveniently arranged. There is no rack for the hand towel at the sink, so where does one put it after hand drying? The stiffness friendly and helpful. The attached restaurant had a light menu as well as regular food. The hot apple crisp was delicious!
Comment from Hotel Management
1 Oct 2024 by GM, Hotel Management
Karen, you made us ponder a very good question so my maintenance and housekeeping team are tasked with finding a solution to the hand towel issue. The hot apple crisp is definitely a crowd favorite. (it's definitely mine, although the fried cheesecake is also amazing!) Thank you for staying and for the awesome feedback. Safe travels to you!
by A verified traveler
Posted 25 Sep 2024
The young man who checked us in did not tell us of the Sip and Dip, so we missed our only chance to go up there. Also, it was very difficult getting the luggage cart to our room. We actually could not get it there. Otherwise, the stay was great.
Comment from Hotel Management
25 Sep 2024 by GM, Hotel Management
Thank you for staying Jim. We are in the midst of training new front desk clerks so this review will be shared to reinforce what to tell guests. Thank you for staying with us and we appreciate your business. Safe travels!
by A verified traveler
Posted 20 Sep 2024