Ratings based on 971 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Calgary
Posted 20 Nov 2024
Clean
Comment from Hotel Management
21 Nov 2024 by Brand Experience Team, Hotel Management
Hi Margaret,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Posted 16 Nov 2024
We have stayed here numerous times(about 16-20 times, on the way to and back from AZ). and specifically asked for ground floor as wife has mobility issues. They stated it was a on line booking and could not give us a ground floor room even though parking lot was almost empty, at 7:30 at night. My wife had to climb stairs in lot of pain there is NO ELEVATOR so everything has to be carried up 16 stairs. No help offered even though we are seniors to carry our stuff up.We will NOT stay here again
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Berry, We appreciate your valuable feedback. We are genuinely sorry to learn about your recent experience while visiting our property. Your satisfaction is of utmost importance to us, and we regret that we fell short of your expectations. We would like to better understand the specifics of what transpired and how we can make amends. Please contact us so that we can address your concerns promptly. Once again, we apologize for any inconvenience caused. Your feedback is instrumental in our continuous efforts to ensure an exceptional experience for all our customers. Thank you for your understanding. Natalie #team6
by A verified traveler from Calgary
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
Thank you for positively rating your stay!!Nancy Y.#Team6
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Meghan,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
by A verified traveler
Posted 11 Nov 2024
Staff was friendly, room was clean. Beds weren't very comfy and they were squeaky. Could hear every stomp, step and every time they moved on the bed from the room above us. Pillows were flat. Room smelled like wet dog and when we turned the heater on it made the room smell like stale cigarette smoke. Location was convenient and within 10 minutes of shopping and dinning and gas stations.
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Anne,Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Maz K.#Team6
by A verified traveler
Posted 10 Nov 2024
grass area for dogs not kept clean (not hotel's fault. other dog owners are not picking up)
front desk staff very friendly and helpful
Comment from Hotel Management
11 Nov 2024 by Brand Experience Team, Hotel Management
Hi Dennis,We are already looking forward to your next visit, and we are determined to make it just as enjoyable as the last. If there is anything else we can do to enhance your next stay, please do not hesitate to reach out. Your satisfaction is our top priority. Maz K.#Team6
by A verified traveler
Posted 5 Nov 2024
by A verified traveler
Posted 2 Nov 2024
Pretty quiet part of town. The guy at the front desk was awesome! Me and my son showed up earlier than expected and was super tired from driving and he let us check in early. It's the cleanest motel 6 I've ever been to all the staff are very polite and helpful.
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi Shelby, We appreciate your fantastic review and for awarding us with a 5-star rating! Knowing that you had such a positive experience at our location truly delights us. Your feedback is incredibly valuable to us and serves as a driving force to consistently deliver top-notch service. If you have any additional comments or if there is anything else that we can assist you with, please feel free to get in touch. Thank you once again for your support! Natalie #team6
by A verified traveler
Posted 31 Oct 2024
Love the parking, well lit parking lot, & areas for dog walking.
Comment from Hotel Management
31 Oct 2024 by Brand Experience Team, Hotel Management
Hi Kathleen M,Thank you very much for taking the time to share your feedback with us. It means a lot to us, and we truly hope that you had a great experience with us. Maz K.#Team6
by A verified traveler from Duncan
Posted 29 Oct 2024
Great
Comment from Hotel Management
30 Oct 2024 by Brand Experience Team, Hotel Management
Hi Shannen,Thank you for the excellent review! Maz K.#Team6
