Ratings based on 244 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Marissa, Hotel Management
Dear Melissa,Thank you so much for taking the time to respond to our survey regarding your stay at the Mainstay Suites in Great Falls! We are so glad to hear that you enjoyed your time here, and we hope to see you again soon!
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Marissa, Hotel Management
Dear Tracey,Thank you so much for taking the time to respond to our online survey regarding your stay here at the Mainstay Suites in Great Falls! We are so glad to hear that you enjoyed your stay, and we hope to see you again soon!
by A verified traveler
Posted 12 Dec 2024
The breakfast was good keep going great!!!
by A verified traveler
Posted 23 Nov 2024
Place was really clean room was huge could have fit 2 more beds very nicely! First time staying here and was excellent!
Comment from Hotel Management
29 Nov 2024 by Marissa, Hotel Management
Dear Agatha,We are so glad to hear that you enjoyed your stay with us at the Mainstay Suites in Great Falls! We're thrilled to hear that the rooms were spacious and clean, and that your first stay with us was excellent! We hope to see you again in the future!
by A verified traveler from Great falls
Posted 23 Nov 2024
Great place to stay for family no body’s notified us that the pool wasn’t working which the kids looked forward to that. We had rented multiple rooms and kept getting yelled at for being loud but we weren’t we ended up finding out it was the room down from our multiple rooms doing it they had a kid running back and forth til about 11pm and jumping on things so we called to let the desk know it was never us it was that room number. Outside of that we Tried to get breakfast and there were 15 people in line at 8:30 not counting us we asked for more food as there was hardly any out the kitchen lady told us no she was making any more so one woman told the front desk and they had her make more. Remember it’s false advertising if food isn’t made til the time it’s posted or at least food is out. Then the lady waited for her to leave and started slamming kitchen items we knew she was upset. Front desk staff was the best always so sweet and understanding.
Comment from Hotel Management
29 Nov 2024 by Marissa, Hotel Management
Dear Jasmin,Thank you so much for providing us with feedback about your stay at the Mainstay Suites in Great Falls. We apologize for the issues that you encountered during your stay, and we have spoken to the staff regarding breakfast hours and noise complaints. Despite your issues, we are happy to hear that the front desk was accommodating and made a good impression on you! We hope to see you again in the future!
by A verified traveler
Posted 18 Nov 2024
Very nice rooms
Comment from Hotel Management
18 Nov 2024 by Marissa, Hotel Management
Dear Frances,We are so glad to hear that you enjoyed your stay here with us at the Mainstay Suites in Great Falls! Its great to know that you found the rooms to be very nice, and we hope to see you again!
by A verified traveler from Coaldale
Posted 14 Nov 2024
The pool didn’t work and that was a big let down. Good breakfast. No designated pet free rooms.
Comment from Hotel Management
18 Nov 2024 by Marissa, Hotel Management
Dear Helena,We are so glad to hear that you were able to enjoy breakfast during your time here at the Mainstay Suites in Great Falls! We do apologize for the pool being closed during your stay, unfortunately chemical levels were unsafe and it was in everyone's best interest. We have been able to fix this issue, and hope to see you again in the future so you can try it out!
by A verified traveler
Posted 12 Nov 2024
The room was big and clean, plenty of room.
by A verified traveler
Posted 11 Nov 2024
by A verified traveler from Calgary
Posted 10 Nov 2024
Great location and reasonable price.
