Ratings based on 991 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 21 Dec 2024
Comment from Hotel Management
21 Dec 2024 by Cyndy-Guest Experience Representative, Hotel Management
We are thrilled you enjoyed a wonderful stay at the Best Western Plus Riverfront Hotel & Suites, Ross. Thank you for the excellent rating. We hope you have a Merry Christmas and a Happy New Year!
5 out of 5
by A verified traveler

Posted 17 Dec 2024
Great location and friendly staff
Comment from Hotel Management
18 Dec 2024 by Cyndy-Guest Experience Representative, Hotel Management
Chad, It was a pleasure to share our hospitality with you at the Best Western Plus Riverfront Hotel & Suites. Thank you for the amazing review, and we hope you will join us again when you return to Great Falls, Montana!
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Comment from Hotel Management
16 Dec 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the 5 of 5-star rating, Jeffery! We are glad you had an outstanding experience e at the Best Western Plus Riverfront Hotel & Suites.
4 out of 5
by A verified traveler

Posted 5 Dec 2024
Comment from Hotel Management
5 Dec 2024 by Cyndy-Guest Experience Representative, Hotel Management
We are glad you were pleased with our service and accommodations, Nicole. Thank you for taking a moment to rate your experience with us at the Best Western Riverfront Hotel.
5 out of 5
by A verified traveler

Posted 28 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
We were excited to see the outstanding rating you posted after your recent stay at the Best Western Plus Riverfront Hotel & Suites. Our entire team aims to ensure our guests enjoy their stays. We hope to see you again, Ryan.
5 out of 5
by A verified traveler from calgary

Posted 25 Nov 2024
Great location next to river
Comment from Hotel Management
26 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Madeleine, We are delighted you enjoyed the scenic location of our Best Western Plus Riverfront Hotel & Suites. Only foot traffic is allowed between our hotel and the river. We hope you will return to enjoy another peaceful stay with us, and we thank you for the excellent rating.
5 out of 5
by A verified traveler

Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you for the excellent rating, Mike! We are over the moon that you shared an outstanding rating for our services with other Central Montana travelers. We hope you will join us again at the Best Western Plus Riverfront Hotel & Suites in Great Falls.
5 out of 5
by A verified traveler

Posted 13 Nov 2024
Great location. Spectacular view of the River. A good restaurant on the other side of the parking lot. Kind, helpful staff. What could be better?
Comment from Hotel Management
13 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
We are thrilled you enjoyed a memorable experience at the Best Western Plus Riverfront Hotel & Suites, Nancy. Thank you for your complimentary review. We are eager to host another amazing stay for you.
4 out of 5
by A verified traveler

Posted 12 Nov 2024
Friendly staff and our room was nice. We really enjoyed the breakfast
Comment from Hotel Management
13 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Jimmy, It was a pleasure to provide you with an outstanding stay at the Best Western Plus Riverfront Hotel & Suites. We hope you will join us again when you return to Great Falls for another visit.
5 out of 5
by A verified traveler

Posted 5 Nov 2024
It is what we have come to expect of the best western group, good rooms , great staff and easy check ins
Comment from Hotel Management
5 Nov 2024 by Cyndy-Guest Experience Representative, Hotel Management
Thank you, Gordon. We are glad you enjoyed the same positive experience at the Best Western Plus Riverfront Hotel & Suites that you did at the other BW properties you visited. We hope you will return to stay again at our location in Great Falls, Montana.