Ratings based on 883 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Manchester
Posted 25 Dec 2024
We were very happy with our time in Graz and hope to return again soon.
I will definitely stay at this hotel again when the time comes. Great location
Comment from Hotel Management
26 Dec 2024 by Fritz Wiedrich, Hotel Management
Dear Justin,It's wonderful to hear that you thoroughly enjoyed your stay at the Hotel Weitzer Graz. Your words truly light up our day. Graz is indeed a beautiful city and it fills us with joy knowing that your time with us played a part in making your visit memorable.Your mention of our hotel's location is also appreciated. Offering our guests the perfect base from which to explore Graz is part of our aim to ensure a pleasant and hassle-free stay. We are delighted that you found this aspect of our service to meet your expectations.Your intention to return to our hotel is the highest compliment we could receive. Rest assured, we eagerly await the opportunity to welcome you back and provide the same high standard of service you have come to expect from us.Until then, we wish you all the best in your future travels,Yours sincerely,Fritz Wiedrich,Duty Manager
by A verified traveler
Posted 4 Dec 2024
Great location to get to a great city. The road construction was annoying, but it will be over in the near future, so don't hesitate. The breakfast was one of the best we've had. Our room was large and comfy. The room had two sets of double pane windows - noise was never a problem. Will return.
Comment from Hotel Management
5 Dec 2024 by Fritz Wiedrich, Hotel Management
Dear Richard,Thank you for taking the time to share your experience with us. We are thrilled to hear that you appreciated our prime location, spacious and comfortable rooms, and most especially our breakfast. We strive to offer a diverse and satisfying selection to start the day right, and it's wonderful to know we have succeeded in your case.We understand the inconvenience caused by the road constructions and appreciate your understanding. Indeed, this is a temporary situation and we look forward to offering our guests an even smoother journey in the near future.Your positive feedback is a great motivation for us to continue providing excellent service to all our guests. We look forward to welcoming you back to Hotel Weitzer Graz in the future.Kind regards,Fritz WiedrichDuty Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Fritz Wiedrich, Hotel Management
Dear Sudhir,Thank you for your review. We're pleased to hear that your overall experience with us was good. Your feedback is greatly appreciated as it helps us strive for continuous improvement in our services. We look forward to welcoming you back to Hotel Weitzer Graz in the future.Kind regards,Fritz WiedrichDuty Manager
by A verified traveler
Posted 13 Nov 2024
Great location
Comment from Hotel Management
25 Nov 2024 by Fritz Wiedrich, Hotel Management
Dear Joan,Thank you for taking the time to share your review. We are delighted to hear that you found our location to be great. Our central location indeed offers convenient access to many city attractions. We look forward to welcoming you back on your next visit to the city.Kind regards,Fritz WiedrichDuty Manager
by A verified traveler from Rochester
Posted 17 Oct 2024
It was in a great location to see the sights. All within walking distance. Even the train station was walkable. I also highly recommend Der Steirer next door for your culinary option.
Comment from Hotel Management
25 Nov 2024 by Fritz Wiedrich, Hotel Management
Dear Melissa,Thank you for taking the time to share your experience. We're delighted to hear that our location served you well in exploring the city and its sights. It's indeed one of our biggest advantages to be within walking distance of many attractions, including the train station.Thank you also for your recommendation of Der Steirer next door, it's fantastic to know you had a great culinary experience there.We look forward to welcoming you back on your next visit to our city.Kind regards,Fritz WiedrichDuty Manager
by A verified traveler
Posted 30 Sep 2024
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Comment from Hotel Management
25 Nov 2024 by Fritz Wiedrich, Hotel Management
Dear Janet,Thank you for your review. We value your feedback and are very excited to hear that you enjoyed your stay with us. We hope to welcome you back to our hotel in the future.Kind regards,Fritz WiedrichDuty Manager
by A verified traveler
Posted 27 Sep 2024
Hotel is in a good location for the old city and tourist areas, and also close to many restaurants and cafes. The room provided at check in was rather small, but the main issue was a strong smell of paint due to recent renovation. The front desk provided an upgrade to a different larger room due to this, however they did not offer an automatic upgrade per VIP access. Amenities in the rooms are lacking. There are no tea/coffee making facilities, and no iron/ironing board. However staff was friendly and service generally good. Overall sense is that the hotel could benefit from a general renovation to the rooms and amenities/facilities to complement its good location close to the old town area.
Comment from Hotel Management
25 Nov 2024 by Fritz Wiedrich, Hotel Management
Dear Jamie,Thank you for taking the time to share your detailed feedback. We are delighted that you found our location convenient for exploring the old city and the nearby restaurants and cafes. However, we regret to hear about the issues you encountered with your initial room and the amenities. It's heartening to know that our team was able to assist you with an upgrade.Your insights are valuable to us as we continue to focus on improving our facilities and amenities to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future for a more comfortable and satisfying stay.Kind regards,Fritz WiedrichDuty Manager
by A verified traveler
a good base in Graz
Posted 25 Sep 2024 on HotelsThe room was very comfortable and gave a good view over the river into the historic city center.
We enjoyed excellent breakfasts and also liked our afternoon cake and coffee in their cafe. The bartender made a particularly excellent " Hugo" spritz.
There is a large drop-off space but no onsite parking. A garage is available a block away.
Comment from Hotel Management
26 Sep 2024 by Bea Dehlinch - Duty Manager, Hotel Management
Dear Miriam,Thank you for taking the time to share your review. We are delighted to hear that you had an enjoyable stay with us and found the room comfortable with a pleasing view over the river towards the historic city center. We are particularly pleased that you enjoyed our breakfast offering. We believe that a good day starts with a good breakfast, and we are glad that you share this sentiment. We are also happy that you had the chance to try our afternoon cake and coffee - a perfect combination for a relaxed afternoon!Your positive remarks about our bartender and the "Hugo" spritz are much appreciated. Our staff takes pride in delivering excellent service, and it's heartening to see their efforts recognized.We understand the constraints of not having onsite parking, however, we hope the nearby garage option was a suitable alternative for you.We value your feedback and look forward to welcoming you back for another pleasant stay in the future.Kind regards,Bea DehlinchDuty Manager
by A verified traveler
Posted 24 Sep 2024 on Hotels
Comment from Hotel Management
26 Sep 2024 by Bea Dehlinch - Duty Manager, Hotel Management
Dear Guest, thank you so much for your excellent feedback! We hope to welcome you again soon in the future. Kind regards, Bea DehlinchDuty Manager
by A verified traveler from West Springfield
Posted 19 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Bea Dehlinch - Duty Manager, Hotel Management
Cher Richard,Merci d'avoir pris le temps de nous faire part de vos commentaires. Nous regrettons que les travaux de construction aient eu un impact sur votre expérience chez nous.Sachez que nous nous efforçons toujours de minimiser autant que possible les inconvénients causés par ces travaux. Votre confort est notre priorité et nous espérons avoir l'opportunité de vous accueillir à nouveau une fois que les travaux seront terminés.Cordialement,Béa DehlinchResponsable de service
