Ratings based on 313 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from PENTICTON
Posted 3 May 2024
Wonderful historic Hotel & wonderful staff who spoke excellent English for us. Thank you
by A verified traveler from Oakville
Posted 13 Jul 2023
Comment from Hotel Management
5 Aug 2023 by Marija Kovacevic, Hotel Management
Thank you for taking time to rate our hotel.
by A verified traveler
Posted 2 Jan 2023
terrible place please stay away
Comment from Hotel Management
3 Mar 2023 by Marija Kovacevic, Hotel Management
Thank you for taking time to review our hotel. Best regards.
by A verified traveler
Posted 4 Aug 2022
Great location in the city center.
Room amenities below the 4star rating.
Comment from Hotel Management
15 Aug 2022 by Marija Kovacevic, Hotel Management
Thank you for taking time to review our hotel. We are happy to read that you enjoyed our central location.
We are sorry that you did not enjoy your room.
In the future we can offer you a Business Room if it is more to your taste. Best regards.
by A verified traveler
Thoughtfully designed accommodations
Posted 19 Jul 2022 on HotelsVery nice property just a couple of blocks from the main pedestrian area. We stays in the apartment, which was spacious and well thought-out: there were plenty of spaces to put things down, towel bars/hooks (there are never any in most places!), conveniently located shelves, etc. - all of which are minor, but very welcome when one travels with a lot of stuff, kids, etc. Separate bedroom was, of course, a big plus.
Comment from Hotel Management
23 Jul 2022 by Marija Kovacevic, Hotel Management
Thank you very much for the 10 points. We are happy to read that you and your family enjoyed your stay with us. We hope to see you again in the future. Greetings from Graz, Marija Kovacevic - Hotel Gollner
by A verified traveler
Posted 23 May 2022
The staff were so helpful. Gave appropriate recommendations and directions. Hotel is located at a tram stop and is 10 minutes from the main train station. Lots of dining options close and short walk to old town area. Will return if I’m back Graz.
Comment from Hotel Management
12 Jun 2022 by Marija Kovacevic, Hotel Management
Thank you very much for your great feedback. We hope to see you again in the future.
by A verified traveler
Welcoming hotel.
Posted 4 Sep 2021 on HotelsLovely place. Beautiful breakfast. Staff very welcoming. Unfortunately for me the room was overly warm.
by A verified traveler
Pleasant stay in Graz.
Posted 18 Oct 2019 on HotelsPleasant one night stay in a large room with a large bathroom. The bed was comfortable and breakfast was good. Short walk to restaurants and shopping.
Comment from Hotel Management
23 Oct 2019 by Y. Schöller, Hotel Management
Thank you so much for this positive assessment which was also so well grounded. We are happy to see that the location of our hotel right in the center of Graz was an advantage to you.
With best regards,
Yannick Schöller, reservation/reception
by A verified traveler
Posted 25 Aug 2019 on Hotels
5* for everything. Only negative thing is that their car park costs. €17. As we arrived very late didn’t really had chance to park elsewhere and also didn’t know there was a charge, also did not expect to pay that much either
Comment from Hotel Management
5 Sep 2019 by Y. Schöller, Hotel Management
Thank you so much for this positive assessment. We are very satisfied to see that you obviously enjoyed your stay in Graz. I just want to mention that parking costs the same or even more when you park somewhere else. Please do not hesitate to contact us if you are planning to visit Graz in the future.
With best regards,
Yannick Schöller, reservation/reception
by A verified traveler
Posted 19 Apr 2019 on Travelocity
Comment from Hotel Management
1 May 2019 by Y. Schöller, Hotel Management
Herzlichen Dank für Ihre positive Bewertung! Sie wird unserer gesamten „Mannschaft“ ein weiterer Ansporn sein. Ausdrücklichen Dank und liebe Grüße möchte ich Ihnen auch im Namen des ganzen Rezeptionsteams übermitteln!
Mit freundlichen Grüßen
Yannick Schöller, Reservierung/Reception
