Ratings based on 138 Verified Reviews

3.8 out of 5
64% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Worst hotel in Austria

Posted 1 Jul 2024 on Hotels
Money grabbers
Comment from Hotel Management
2 Jul 2024 by Best Western Hotel Strasser, Hotel Management
Dear Natalie, I am truly sorry to hear about your disappointment with your recent stay at the Best Western Hotel Strasser. We genuinely aim to provide all our guests with an enjoyable experience, and it is disheartening to learn that we did not meet your expectations on this occasion.While it is not possible for me to address your specific concerns due to the nature of your comments, I can assure you that our team is committed to maintaining the highest standards of service and hospitality. We always endeavour to offer a fair and competitive pricing structure in line with our facilities and services.Yours sincerely,
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Apr 2024 on Hotels
Comment from Hotel Management
21 May 2024 by Best Western Hotel Strasser, Hotel Management
Dankeschön!
4 out of 5
by A verified traveler

Posted 10 Oct 2023
good value for money
4 out of 5
by A verified traveler

Posted 21 Sep 2023
Good location, close to atation & main sights.
5 out of 5
by A verified traveler

Posted 26 Sep 2022
The staff was very friendly and helpful. I made a wrong booking, I thought I booked 3 nights but it were actually 2. They tried to contact me when I was to check out, but I didn't arrive till late in the evening. They told they were worried something happened to me. The cleaning staff collected all my goods and folded all my clothes and packed them neatly. I appreciate their help and hospitality very much. Such kind people.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2022 on Hotels
4 out of 5
by A verified traveler

nice enough

Posted 26 Aug 2022 on Hotels
the hotel is next to a busy road, the bedding is basic and hot which impacts on sleep. the bathroom in our room needs updating. otherwise: friendly staff, good cleaning, spacious.
4 out of 5
by A verified traveler

Adequate

Posted 19 Jul 2022 on Hotels
Adequate hotel in slightly seedy area with good transport from nearby rail station to center. Some rooms better than others. could do better.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jun 2022 on Hotels
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