Ratings based on 65 Verified Reviews

2.7 out of 5
45% of guests recommend
3.5 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 24 Sep 2023
I liked the lifts even if you are in a little block of flat! A.
1 out of 5
by A verified traveler

Posted 4 Jul 2023
the photo was not of the actual unit. bed was on wheels under kitchen floor so you sleep about 6 inches off the floor. bedding provided was horrendous. could not pay by Credit card. had to wire cash for this unit. check in time is 4 hour window if you miss it 15 euro cash penalty I had to leave early on Monday was charged 15 euro for early check out that no one showed up to do.
4 out of 5
by A verified traveler

Posted 26 May 2023
Very central! Spar supermarket literally 3 doors down. Large roomy. NOT 5 star, but neither was the price. Clean bathroom. Double lumpy bed. Kitchenette has plenty cutlery and crockery no pots and pans. Portable oven cooked everything in it, used foil in place of pan. Portable stove top which I didn't use due to no pots and pans. Small fridge, worked really well. No WiFi or TV, but I used my own. Hosts 2 doors down in antique shop, very nice and approachable. Bedding cost me €9, could bring your own. There is a small lift, but I still had to climb 6 steps to my room. Don't know about other floors. Floorboards creaky, but I got used to it. Simcards/phone purchases 5 min walk Magenta, and another one 10 min walk. Mobility scooter repairer Trittbet Heldon 15 min walk. Hop on buses - just don't! They're anything but. They do one loop, one guy narrates in English and German; so boring, I embarrassingly fell asleep! Taxi stand about 5 min. Taxi fare to Graz Central Train terminal cost me €14.
1 out of 5
by A verified traveler

Posted 21 Sep 2019
The place was so old and the floors made squeaky sound when walking on. It was impossible to walk there without waking up others because of the loud noise. You could hear the same sounds from people walking in units next to you or above you.
3 out of 5
by A verified traveler

Posted 7 Jul 2019
Great location and good value but please note if you're going in the summer, there is no AC in this property. I was there during a heat wave and it was difficult to be in the room without AC.
Comment from Hotel Management
28 Aug 2019 by Shcherbak, Hotel Management
Thank you for your comment! If needed we provide a fan!
2 out of 5
by A verified traveler

Posted 21 Mar 2019 on Hotels
The cleaning fee doubled the price and the opening hours are not very good. The staff did help with that though. Bulding is very old but that's what gives it its charm I suppose. Not recommended for solo travelers or short stay. May be nice for a couple and a longer stay.
Comment from Hotel Management
26 Oct 2019 by Varvara Shcherbak, Hotel Management
The booking time was during Diagonale and Graz was full and it was a good luck that Mr. Matija got an apartment with us. To mention is that we are not a hotel and do not have any opening hours. So we always have to organize someone to collect and to bring the keys.
4 out of 5
by A verified traveler

Posted 1 Nov 2018
I like the old building and the big rooms and the quietness and the big beds. I missed this time some facilities, to hang up ones coat at the entrance and a little bit more cups, plates and pans in the kitchen.
Comment from Hotel Management
9 Nov 2018 by Shcherbak, Hotel Management
Thank you for your feedback! Please always tell us during your stay if you miss something then we can replace it at once and you can enyoj your stay further!
1 out of 5
by A verified traveler

Posted 31 Aug 2018 on Hotels
This is not hotel this is very expensive hostel with poor service
Comment from Hotel Management
19 Sep 2018 by Shcherbak, Hotel Management
Your feedback is fully correct. We do NOT provide any services, because we are not a hotel, we are renting fully equipped apartments with kitchen, beginning with 50 square meters, bathroom, washing mashine and dryer in the building, in the very central exclusive inner city location
1 out of 5
by A verified traveler

Expedia error ..... I hope I was not charged....

Posted 6 Jul 2018
I arrived to be told that the property was apartments and could not be booked for one night. They said it was an Expedia error. They offered me an alternative several kilometres out of town which was not acceptable. They apologised and said I had not been charged. I hope this is the case and that Expedia has not charged me. PLEASE RESPOND EXPEDIA CUSTOMER SERVICE
4 out of 5
by Steven

Graz

Posted 25 Nov 2017 on Hotels
Simple room with even simpler kitchen, but comfy enough and in a great location. Loved Graz, favourite city so far.
Comment from Hotel Management
28 Nov 2017
Thank you very much and see you next time!