Ratings based on 299 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
13 Nov 2024 by k c, Hotel Management
thanks for your experience
by A verified traveler
Posted 25 Oct 2024
Crap,overpriced for amenities
Comment from Hotel Management
13 Nov 2024 by k c, Hotel Management
we r sorry for your experience but we will give you best next time
by A verified traveler
Posted 10 Oct 2024
The shower head blew off in the middle of my shower and there was dried poop on the toilet seat!!!! No remote for tv
Comment from Hotel Management
15 Oct 2024 by Guest Relations, Hotel Management
Dear Shelley,Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay. We'll be sure to share your comments with housekeeping and maintenance to ensure these matters are resolved. We'll strive to do better, and we hope you will give us another chance.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
13 Nov 2024 by k c, Hotel Management
thanks for your feedback
by A verified traveler from Flint
Posted 5 Oct 2024
There was a problem at checkin with the computer had to wait 20 minutes for someone to come and fix the computer. He was very friendly and when I wasn’t satisfied with the cleanliness of my room he readily moved me to another and apologized. The room was ok but needs remodeling. The floor wasn’t vacuumed very well and the room had an odd smell but was otherwise clean. The microwave did not work. It was ok for a 1 night stay
Comment from Hotel Management
13 Nov 2024 by k c, Hotel Management
thank you for your feedback we are extremly sorry for your experience but we will give you better next time
by A verified traveler
Posted 1 Oct 2024
One of cleanliness
Comment from Hotel Management
13 Nov 2024 by k c, Hotel Management
thank u for your feedback that we provide you best service
by A verified traveler
Posted 13 Sep 2024
Amazing hotels and nice rooms
Comment from Hotel Management
13 Sep 2024 by k c, Hotel Management
hi jordan thank you for your reply we appreciate for your great responce so will provide to our customers more better
by A verified traveler
Posted 1 Sep 2024
I never stay there I left
Comment from Hotel Management
3 Sep 2024 by k c, Hotel Management
we r extremly sorry for ur inconvinience but we r try to give best on your next trip
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
22 Aug 2024 by k c, Hotel Management
thank you for your respond definetly we focus on your respond and we try to get more on our best levels
by A verified traveler
Posted 12 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by k c, Hotel Management
Thank you James for your feedback
