Ratings based on 980 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
Good
Comment from Hotel Management
8 Jan 2025 by Asta Povilaityte - Assistant General Manager, Hotel Management
Dear Anzarmon, Thank you so much for wonderful rating! We’re thrilled to hear that you had a great experience, and your feedback truly means a lot to us. We look forward to serving you again in the future! Best regards,
by A verified traveler
Posted 5 Jan 2025
Brushes in wc, check and refil all the liquids in shower, Outdoor Pergolas with curtains for wind for smokers and dining outside, information map for all facilities around supermarkets,pharmacy,clinic etc….
Comment from Hotel Management
8 Jan 2025 by Asta Povilaityte - Assistant General Manager, Hotel Management
Dear Xenios, Thank you for sharing your feedback with us. We truly value your suggestions and appreciate the time you took to provide us with your thoughts. Your input helps us identify areas where we can continue to improve and enhance our guest experience. If there’s anything further you’d like to share, please don’t hesitate to get in touch. We look forward to welcoming you again soon! Best regards,
by A verified traveler
Posted 2 Jan 2025
Great experience
Comment from Hotel Management
8 Jan 2025 by Asta Povilaityte - Assistant General Manager, Hotel Management
Dear Saleem, We are delighted to know that your experience with us met your expectations and brought you complete satisfaction. Your feedback motivates us to keep delivering exceptional service, and we truly appreciate your support. If there’s anything more we can do for you, please don’t hesitate to let us know. Looking forward to welcoming you again soon! Best regards,
by A verified traveler
Posted 11 Dec 2024
Comment from Hotel Management
8 Jan 2025 by Asta Povilaityte - Assistant General Manager, Hotel Management
Dear Saad, Thank you for sharing your feedback. We’re sorry to hear that your experience fell short of your expectations, and we sincerely apologize for any inconvenience caused.We truly value your feedback and hope to have the opportunity to provide you with a better experience in the future.Best regards,
by A verified traveler
Posted 8 Dec 2024
Very helpful staff very full hotelbso a bit noisy but i am a light sleeper
Comment from Hotel Management
8 Jan 2025 by Asta Povilaityte - Assistant General Manager, Hotel Management
Dear Mandy, Thank you for your 5 out of 5 rating and your kind words about our staff! We’re delighted to hear you found our team helpful, as providing excellent service is our top priority. We appreciate your understanding regarding the noise, especially with the hotel being fully booked. We’re sorry for any inconvenience it may have caused. If you’re a light sleeper, please let us know prior to your next visit, and we will do our best to allocate a quieter room for you. Thank you again for your feedback, and we look forward to welcoming you back soon! Best regards,
by A verified traveler
Posted 6 Dec 2024
Comment from Hotel Management
13 Jan 2025 by Asta Povilaityte, Assistant General Manager , Hotel Management
Dear Kwesi, Thank you for your wonderful rating! We're thrilled you had a great experience and truly appreciate your support. We look forward to welcoming you back soon!Best regards,
by A verified traveler
Posted 3 Dec 2024
Very convenient for access to London and the M25. Quiet and relaxing room with the onsite restaurant reasonable with good food. Staff were helpful.
Comment from Hotel Management
13 Jan 2025 by Asta Povilaityte, Assistant General Manager , Hotel Management
Dear Philip, Thank you for your wonderful feedback! We're delighted to hear that you found our location convenient for access to London and the M25, and that your room was quiet and relaxing. It’s great to know you enjoyed the food at our onsite restaurant and found it reasonably priced.Our team takes pride in providing helpful and attentive service, so it’s lovely to hear that reflected in your experience. We look forward to welcoming you back in the future!Best regards,
by A verified traveler
Posted 20 Nov 2024
All was good
by A verified traveler
Posted 15 Nov 2024
by A verified traveler
Posted 9 Nov 2024
Reasonable price.
Food available.
Very pleasant, helpful staff.
