Ratings based on 452 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
It was quiet & very clean.
by A verified traveler
Posted 7 Oct 2024
Upon arrival was greeted by the lovely site of the property! The lady at the front desk was super nice and check in was fast and painless. The cottage we stayed in was so charming and adorable. Perfect space for a little getaway. We will definitely will book again when we come to Grass Valley!
Comment from Hotel Management
10 Oct 2024 by Jenni, Hotel Management
Thank you so much for your lovely review :) we are so happy to hear that you enjoyed your stay with us in our cottage! We very much hope to see you back with us the3 next time you are in town.
by A verified traveler
Posted 3 Oct 2024
Property clean and neat
Comment from Hotel Management
3 Oct 2024 by Jenni, Hotel Management
Hi Judy, so wonderful to hear your kind words about our Inn. We thank you so much for choosing to stay with us and hope to see you again :)
by A verified traveler
Posted 3 Sep 2024
Very clean and friendly staff! Cute place!
Comment from Hotel Management
5 Sep 2024 by Maddie, Hotel Management
Stephanie, thank you so much for the 5 out of 5 review. We are so glad you enjoyed your stay with us and we hope to see you back soon! :)
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
20 Sep 2024 by Maddie, Hotel Management
We are so sorry you did not enjoy your stay with us. We would love the hear how we could improve and what would have made your stay a 10 out of 10.
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Maddie, Hotel Management
Thank you so much for the 10 out of 10 review. We are so glad you enjoyed your stay with us and we hope to see you back soon! :)
by A verified traveler
Posted 7 Aug 2024
Staff was very helpful organizing a late check in. Room was clean and comfortable. Walking distance to main part of town.
Comment from Hotel Management
5 Sep 2024 by Maddie, Hotel Management
Leslie, thank you so much for the 5 out of 5 review! We are so glad you found the room to be clean and comfortable.
by A verified traveler
Posted 30 Jul 2024
The room was very clean and comfortable. Staff was very friendly, helpful and attentive. Would stay here again in the future.
Comment from Hotel Management
3 Aug 2024 by Jenni, Hotel Management
Hi Stacy, thank you so much for the review, we are so glad you enjoyed your stay with us! We hope to see you again :)
by A verified traveler
Nice get away
Posted 30 Jul 2024 on HotelsThe Inn is very nice and the room was everything I needed. Very close to the downtown shopping area and food. The only reason I did not give 5 stars overall is the internet is not the greatest and if you need internet while you travel id have a separate hotspot when you stay here. I would stay here again and recommend.
Comment from Hotel Management
3 Aug 2024 by J, Hotel Management
Hi Katie, thank you for your review! We are so glad you liked your room and the surrounding area :) we have been in the process of improving our internet and upgrading tv services, and are very sorry you experienced some issues that coincided with your stay
by A verified traveler
Mixed
Posted 23 Jul 2024 on HotelsWi-fi was underpowered. Bed was soft. Hard to access live news on the new smart tv, and the signal kept breaking up. Bathroom mirror did not line up with the sink.
Comment from Hotel Management
30 Jul 2024 by Maddie, Hotel Management
Timothy, I am so sorry that your room did not meet your standards. As we are just now trying out the new tvs we appreciate all the feedback we can get. We will address these issues immediately. Thank you for the review and we hope you will give us another chance! :)
