Ratings based on 457 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Jan 2025
Upscale facility with caring and attentive staff that go above and beyond to make you feel welcomed and comfortable.
Comment from Hotel Management
18 Jan 2025 by Customer Service, Hotel Management
Farra, we are thrilled you enjoyed your stay at Hyatt Place Kent Narrows Hotel & Marina. The team will be delighted to hear your kind words about their dedication and hospitality. We hope to welcome you back soon!
by A verified traveler
Posted 14 Jan 2025
Stayed here while visiting family. Very clean, very friendly staff. The view of the bay is beautiful!
Comment from Hotel Management
15 Jan 2025 by Customer Service, Hotel Management
Katie, we are thrilled you enjoyed your stay at Hyatt Place Kent Narrows Hotel & Marina. It's great to know you appreciated the cleanliness, friendliness of our team members, and the beautiful bay views. We look forward to welcoming you back!
by A verified traveler
Posted 14 Jan 2025
Stay was great, quiet. Bedroom TV would not allow connection to streaming apps but luckily room was a suite with another TV in the living room
Comment from Hotel Management
15 Jan 2025 by Customer Service, Hotel Management
Maura, we are thrilled you enjoyed your stay at Hyatt Place Kent Narrows Hotel & Marina. It’s great to hear that the suite's setup offered a perfect solution to your TV issue. We're looking forward to welcoming you back soon.
by A verified traveler
Posted 9 Jan 2025
Comment from Hotel Management
10 Jan 2025 by Customer Service, Hotel Management
Justin, we’re delighted you loved your experience at Hyatt Place Kent Narrows Hotel & Marina. We're looking forward to welcoming you back for another great stay!
by A verified traveler
Posted 7 Jan 2025
Nicely decorated and thoughtfully designed room.
Comment from Hotel Management
8 Jan 2025 by Customer Service, Hotel Management
James, we’re delighted you loved your experience at Hyatt Place Kent Narrows Hotel & Marina. The thoughtfully designed rooms are created with comfort in mind, and it's fantastic to know you appreciated the decor. We hope to welcome you back soon!
by A verified traveler
Posted 2 Jan 2025
The staff were wonderful especially paul!!
Comment from Hotel Management
3 Jan 2025 by Customer Service, Hotel Management
Sharon, thank you for staying with us at Hyatt Place Kent Narrows Hotel & Marina. We’re thrilled to hear that our team members, particularly Paul, made a positive impression on you. We hope to welcome you back soon!
by A verified traveler from Frederick
Posted 1 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Customer Service, Hotel Management
Pamela, thank you for staying with us at Hyatt Place Kent Narrows Hotel & Marina. We're delighted to see such a positive rating and look forward to welcoming you back for another great experience.
by A verified traveler
Posted 31 Dec 2024
My husband and I stayed overnight as we were visiting friends in the area. Check in was smooth, Paul was an excellent host. The room was very clean and had what we needed except a microwave. Breakfast was nice and the view and overall stay was very pleasant. Would definitely stay again.
Comment from Hotel Management
1 Jan 2025 by Customer Service, Hotel Management
Tracey, we’re delighted you loved your experience at Hyatt Place Kent Narrows Hotel & Marina. It’s wonderful to hear that Paul made your check-in smooth and that you enjoyed the pleasant views and breakfast. We appreciate your feedback about the microwave and are glad everything else exceeded your expectations. We look forward to welcoming you back again soon!
by A verified traveler
Posted 31 Dec 2024
Great hotel.
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
John, thank you for staying with us at Hyatt Place Kent Narrows Hotel & Marina. We're thrilled to hear you found the hotel to be great. We hope to welcome you back soon!
by A verified traveler
Posted 30 Dec 2024
Comment from Hotel Management
31 Dec 2024 by Customer Service, Hotel Management
Matthew, thank you for staying with us at Hyatt Place Kent Narrows Hotel & Marina. We’re delighted you had a great experience. We look forward to welcoming you back in the future!
