Ratings based on 48 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
We had one small glitch. I reserved the room the night before and the lady manager didn't get the message that we were coming. Since she stayed in the property, we got in with her return. She was exceptional friendly. The location was perfect for our trip to the Panoramic Route. The beautiful garden is as other described. The bed faces the garden and we felt so relaxed once we got in. No TV. Wifi is slow. But you can't beat the cost, convenience of location, safety and wonderful staff. She got up at 5 am to let us out of the gate. It was over 4 hours and we were back in Johannesburg and made our flight out at noon.
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler from Ladysmith
Posted 8 Mar 2024
Very friendly and helpful. Comfortable and safe.
Comment from Hotel Management
30 Mar 2024 by Nico, Hotel Management
Hello SanleyThanks for the your review and your kind words.It was so great meeting you and awesome having you stay with us.Keep well and enjoy your stay further in South Africa.Looking forward to seeing you in the future again.Best regardsNico Smit
by A verified traveler
extraordinary
Posted 16 Nov 2020 on HotelsAmazing & beautiful
Comment from Hotel Management
16 Nov 2020 by Nixo, Hotel Management
Thank you so much for the review and comments, we appreciate it very much, it was great meeting you and having you stay with us! Keep well and stay safe! Till we see you again! Have a blessed time. Best regards
Nico Smit
MANAGEMENT
by A verified traveler
Posted 15 Mar 2020 on Hotels
Comment from Hotel Management
17 Mar 2020 by NICO, Hotel Management
Thank you for the review and comments. It was great meeting you and our privilege of having you stay with us, all the best and hope to see in the future again. Best regards Nico and Jubilie Smit!
by A verified traveler
Amazing
Posted 24 Dec 2019 on HotelsWe had an awesome trip, our rooms were clean and comfortable, they went beyond what is expectes to make sure our stay was a good one.
Comment from Hotel Management
31 Dec 2019 by NICO, Hotel Management
It was only a huge pleasure to have you stay with us and to get to know you better! All guests are special and imported to us and to go beyond wat is expected from is also just an invisible line what ever the need is we are just happy to help and attend to. HAVE AN AWSOME 2020!SEE YOU SOON...….
by A verified traveler
Posted 5 Nov 2019
Comment from Hotel Management
7 Nov 2019 by NICO, Hotel Management
Thank you for the review and comments. It was great meeting you and our privilege of having you stay with us, all the best and hope to see in the future again. Best regards Nico and Jubilie Smit!
by A verified traveler
Posted 4 Oct 2019
The staff were very nice, the room had all we needed and was clean.
Comment from Hotel Management
9 Oct 2019 by Nico, Hotel Management
HELLO
Thank you so much for the review and comments, it was our privilege having you stay with us, keep well and all the best, hope to see you in near future again! Best regards Nico and Jubilie Smit
by A verified traveler
Posted 6 Aug 2019
The host was very nice and helpful. Our stay at elephant nes was wonderful.
Comment from Hotel Management
13 Aug 2019 by Nico, Hotel Management
Thank you for the review and comments , was honor and privilege having you stay with us and wonderful meeting you! Keep well and looking forward to your next visit.
Best regards
by A verified traveler
Good place to stay .
Posted 27 Mar 2019 on HotelsGood affordable place to stay. The internet needs improvement. A good internet access is critical to travellers. The net is not available from the rooms which should be a rather easy fix nowadays. Also the owner seemed concerned about leaving it on continuously as it was mostly off.
Comment from Hotel Management
3 Apr 2019 by Nico and Jubilie Smit, Hotel Management
Thank you SO MUCH for the review and comments it was an honor meeting you and a privilege having you stay with us, hope to see again in the future , just for interest sake thank you for the concerned raised about our internet we are fully aware that it needs urgent attention AND WE ARE constantly WORKING to improve IT, being fairly so away FROM central cities like Johannesburg and Pretoria where the experienced providers is ,makes an easy fix like you put it not so easy , over the time we had several so called professionals out of the area here to attend and assist with the internet strength with little success ,IT IS AN WILL ALWAYS BE HIGH PRIORITY AND COCERN TO US , SO WE WILL NOT REST TILL WE HAVE SOLVED THE INTENET , ALSO WE MUST JUST MENTION THE ONLY TIME WHEN WE WILL BUT THE INTERNET OFF is when we have severe
WHEATHER
CONDITIONS, thunder and especially the lightning , as advertised THE HOTSPOT IS IN THE main building AND all guests have access to IT , NO acceptations are made , we and the person on duty is available 24/7 and we have never been unwilling to give access , and will always open up the main building for any one that needs to use the internet their or make use of the communal lounge! The happiness and wellbeing of our guest will always be our main objective and priority! Keep well AND ALL THE BEST! Regards
