Ratings based on 986 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Great Place!
Comment from Hotel Management
28 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We appreciate your comments regarding your recent stay and appreciate your wonderful feedback! It’s always a delight to hear positive experiences from guests like you. We hope to have the chance to serve you again on your next visit.
by A verified traveler
Posted 22 Nov 2024
Love this place
Comment from Hotel Management
23 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you so much for your kind words! We're thrilled to hear you love staying with us. We look forward to welcoming you back for another great experience!
by A verified traveler from Altus
Posted 15 Nov 2024
Great place to stay and great pricing as well.
Comment from Hotel Management
17 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It was our pleasure to provide you with such a wonderful experience. We are glad to know that we exceeded your expectations and are looking forward to hosting you again soon!
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
by A verified traveler from Argyle
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.
by A verified traveler
Posted 9 Nov 2024
Customer service in front was very kind
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,Thank you for your kind words! We're thrilled to hear our front desk team made a positive impression on you. Providing warm and helpful service is always our goal. We look forward to welcoming you back soon!
by A verified traveler
Posted 9 Nov 2024
The waffle was the best part of my stay, until the syrup was so crystallized I needed to eat the waffle dry. Expedia your recommendations have been 0 for 2.
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,I’m truly sorry to hear that your breakfast experience was less than enjoyable. We aim to provide fresh and satisfying options each morning, and I regret that the syrup didn’t meet expectations. Your feedback is invaluable, and we’ll ensure better attention to breakfast supplies so every guest has a great start to their day. Thank you for sharing this with us, and we hope to have the opportunity to make things right on a future visit.
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Sophia CSR, Hotel Management
Dear Guest,It is disheartening to see this rating. We would love to know more about your experience. So, we can make the required changes and improvements. We always welcome our guest's ideas and suggestions. Our Team hopes to earn your business on future travels so that you can see our continuous improvement.
