Ratings based on 129 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Galion
Posted 28 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Grapetree Bay Hotel & Villas, Hotel Management
Thank You for the great review Brad, it was nice meeting both of you! We hope to see you again.
by A verified traveler
Posted 13 Sep 2024
I had a great time at the Grapetree hotel & villas. It’s very nice & the staff are super helpful & amazing. Taxi’s aren’t not super hard to get to we were able to explore the island as well. Love the restaurants & recommend to anyone who’s looking for a nice, comfortable place to stay. 😁
Comment from Hotel Management
13 Sep 2024 by Grapetree Bay Hotel & Villas, Hotel Management
Thank You Lily! It was great meeting both of you and we hope to see you again!
by A verified traveler
Posted 3 Sep 2024
The staff is incredible!
Comment from Hotel Management
4 Sep 2024 by Julie, Grapetree Bay Hotel & Villas, Hotel Management
Hi Kelli, Thank you for the review!! We hope you had a great birthday and vacation. Come back soon!
by A verified traveler
Posted 11 Aug 2024
Wonderful experience!!!
Comment from Hotel Management
12 Aug 2024 by Trystan Langam, Hotel Management
Thank you for your review! We hope to welcome you back in the future!
by A verified traveler
Posted 10 Aug 2024
It was beautiful. Our balcony was right over the beach. The rooms were clean and the staff were all very nice and friendly.
Comment from Hotel Management
10 Aug 2024 by Management, Hotel Management
Thanks for the great review! We’re so glad you liked the beach view from your balcony, found the rooms clean, and thought our staff were friendly. Hope to see you again soon!
by A verified traveler
Posted 10 Aug 2024
The views of being right on the ocean is remarkable. The staff is excellent, very pleasant and accommodating. We celebrated our 20 year anniversary and they went above and beyond to make sure we were treated as the most important guest at the hotel. The only thing I would change is they could have more entertainment with live music but it was the slow season so maybe that’s why it was limited.
Comment from Hotel Management
11 Aug 2024 by Trystan Langam, Hotel Management
Thank you for your kind words! We're delighted you enjoyed the ocean views and our staff's service for your anniversary. We appreciate your feedback on live music and will consider it for the future. Congratulations again, and we hope to welcome you back soon!
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
1 Aug 2024 by Grapetree Bay Hotel & Villas , Hotel Management
Thank You for choosing Grapetree Bay Hotel & Villas to vacation with! Everyone here absolutely loved meeting you and your family, we look forward to your next visit.
by A verified traveler
Awesomeness
Posted 2 Jul 2024 on HotelsAmazing experience great staff excellent choice amazing food a true paradise
Comment from Hotel Management
30 Sep 2024 by Grapetree Bay Hotel & Villas, Hotel Management
Thank You Eduardo, Nice Shot of the beautiful rainbow! We look forward to seeing you again soon!
by A verified traveler
Perfection!!!!
Posted 1 Jul 2024 on HotelsComment from Hotel Management
3 Jul 2024 by Management, Hotel Management
We are glad to hear that you enjoyed your stay with us. Thank you for your feedback!
by A verified traveler
Posted 13 Jun 2024 on Orbitz
Beautiful ocean view from our private balcony. The pool area was large with nice lounge chairs and large bar. Staff was very friendly. Our room was clean and up dated. Would stay here again.
Comment from Hotel Management
14 Jun 2024 by Trystan Langam, Hotel Management
we are thrilled to hear you enjoyed your stay! We'd love to welcome you back anytime. Thanks for sharing your positive experience!