Ratings based on 469 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
The indoor pool/hot tub was great
Comment from Hotel Management
21 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback and for the great 4/5 rating! We're thrilled to hear you enjoyed the indoor pool and hot tub. We appreciate your support and hope to welcome you again soon for another relaxing stay.Sincerely, Hotel Manager
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
20 Nov 2024 by Hotel Manager , Hotel Management
Dear Guest,We’re truly sorry to hear about your disappointing experience and appreciate your feedback. Please know that we take your concerns seriously and are committed to improving. If you’d like to discuss this further, feel free to reach out to us directly. We hope to have the opportunity to make things right in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the 5-star review! We're so glad you had a fantastic stay and appreciate your support. We can't wait to see you again!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
Convenient.
Comment from Hotel Management
31 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We’re pleased to hear you found our hotel convenient for your needs. We appreciate your feedback and look forward to welcoming you back for another enjoyable stay!Sincerely, Hotel Manager
by A verified traveler
Posted 30 Oct 2024
Very decent priced hotel for a quick spot to lay your head rented 3 rooms for the family passing through on our way to Disney. You always take a risk when the reviews are 50/50. We took the risk and we’re very pleased. Clean rooms, breakfast was ok. Would stay again.
Comment from Hotel Management
30 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for taking the chance and choosing us, Cane! We're thrilled you found the rooms clean and the stay comfortable for your family’s journey to Disney. It’s great to hear our pricing and breakfast met your needs, and we look forward to welcoming you again! Safe travels!Sincerely, Hotel Manager
by A verified traveler
Posted 28 Oct 2024
The Staff were very polite and really helpful
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic review! We're delighted to hear that our staff made a positive impression with their politeness and helpfulness. Your satisfaction is our top priority, and we look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5 out of 5 rating! We're delighted to know that you had a great experience with us. Your positive feedback is greatly appreciated, and we look forward to providing you with another excellent stay in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 6 Oct 2024
Was a little scared when pulled in being women traveling…. Men outside sitting in chairs and drinking….
Found out that they were construction workers and were only allowed to stay out there till 10….. thought they were vagrants hanging out.
Comment from Hotel Management
7 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your experience with us. We understand how first impressions can impact a stay, and we're sorry for any discomfort you initially felt. We're glad to hear the situation was clarified, and we appreciate your understanding. Your safety and comfort are our priorities.Sincerely, Hotel Manager
by A verified traveler from Daly City
Posted 5 Oct 2024
Ease of checking and clean room
Comment from Hotel Management
5 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you appreciated the ease of check-in and found your room clean. Your feedback means a lot to us, and we look forward to welcoming you back for another great stay!Sincerely, Hotel Manager
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your fantastic 5 out of 5 rating! We’re thrilled to hear that you had such a positive experience during your stay. Your feedback is greatly appreciated and inspires our team to continue delivering excellent service. We look forward to welcoming you back soon for another enjoyable visit!Sincerely, Hotel Manager
