Ratings based on 1,315 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 1 Nov 2024
Errbody cool who works here yo.
Comment from Hotel Management
1 Nov 2024 by Brand Experience Team, Hotel Management
Hi Patrick,Thank you for the excellent review! We hope to see you soon.Lilith#Team6
by A verified traveler
Posted 31 Oct 2024
by A verified traveler
Posted 31 Oct 2024
I appreciat the location and that the staff were all very helpful and friendly.
by A verified traveler
Posted 29 Oct 2024
by A verified traveler
Posted 28 Oct 2024
Drug deals in parking lot. And the e sheets have me such a bad rash I had to leave in the middle of the night to find another place to stay. I want a refund. The staff didn’t care at all. I have pictures of it. Was horrible.
Comment from Hotel Management
29 Oct 2024 by Brand Experience Team, Hotel Management
Hi Nicholas, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6
by A verified traveler from Eureka
Posted 26 Oct 2024
Floor was clearly unswept over several days. Overall description of the room and the one other time i staid there was Grimy. The cleanest part of the room were the sheets cause they get washed by a high grade machine
by A verified traveler from Cupertino
Posted 25 Oct 2024
Room was facing 7th street and noisy without earplugs.
I was told no one can refund me for checking out 2 days early.
by A verified traveler from Grants Pass
Posted 23 Oct 2024
The staff was kind, courteous and went beyond what i expected to help meet my needs due to an injury.
Comment from Hotel Management
24 Oct 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
