Ratings based on 971 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Friendly staff
by A verified traveler
Posted 16 Nov 2024
Nice place great breakfast
Comment from Hotel Management
18 Nov 2024 by PP, Hotel Management
Dear Tanya, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed your stay with us and found both the location and breakfast to your liking. We work hard to create a welcoming and comfortable experience for all our guests, and it’s rewarding to know that you had a positive experience.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 11 Nov 2024
Ok
Comment from Hotel Management
18 Nov 2024 by PP, Hotel Management
Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 10 Nov 2024
I stayed at this property for one night. The next day I found I had been bitten by a spider while staying there. I had 4 bite marks on my hand . Had to seek medical attention when I arrived at my destination.
Comment from Hotel Management
14 Nov 2024 by PP, Hotel Management
Dear Cindy,Thank you for taking the time to complete the survey about your recent stay at our property.On behalf of our entire team, I sincerely apologize that we did not meet your expectations. After your departure, our head of housekeeping and maintenance conducted a thorough inspection of the room in question. We did not find any evidence of bugs or spiders.We truly value your feedback and are committed to maintaining the highest standards of cleanliness and comfort for all of our guests.If I can provide any assistance, please don't hesitate to contact me directly at hotel.Sincerely,Management TeamSureStay by Best Western Grants
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
18 Nov 2024 by PP, Hotel Management
Dear Catherine, Thank you for taking the time to leave a review following your recent stay. We truly appreciate your feedback, and we’re glad you chose to stay with us.We noticed you gave us a 3-star rating, and while we’re happy that you chose our hotel, we’d love to hear more about how we can improve to make your next visit even better. If there were any aspects of your stay that didn’t meet your expectations, please don’t hesitate to share. We are committed to providing our guests with the best experience possible, and your insights would be incredibly helpful in helping us achieve that.We hope to have the opportunity to welcome you back in the future and provide a stay that exceeds your expectations.
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
18 Nov 2024 by PP, Hotel Management
Dear Yamilez, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed your stay with us. If you have any questions, please do not hesitate to reach out.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
18 Nov 2024 by PP, Hotel Management
Dear BARBARA, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed your stay with us.We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
18 Nov 2024 by PP, Hotel Management
Dear Rodger, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed your stay with us. If you have any questions, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back soon!
by A verified traveler
Posted 20 Oct 2024
The floors hadn’t been swept or mopped in our room for a long time. Left foot prints when we walked in the dust on the floor… besides that wasn’t too bad
by A verified traveler
Posted 18 Oct 2024
The staff was amazing. The room was amazing. The bed was very comfortable. The area is very depressed and it’s kind of on a really falling apart dead end road. The building itself was good though.
Comment from Hotel Management
19 Oct 2024 by PP, Hotel Management
Dear Della, Thank you for your kind words about our staff and your room! I’m thrilled to hear you found the bed comfortable and enjoyed your stay overall. If you have any further suggestions or concerns, please feel free to reach out. We hope to welcome you back soon!
