Ratings based on 632 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Holiday Inn Express, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
11 Nov 2024 by Holiday Inn Express, Hotel Management
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by A verified traveler
Posted 6 Nov 2024
Guy at front desk was super nice and helpful.
Comment from Hotel Management
6 Nov 2024 by Holiday Inn Express, Hotel Management
Thank you for your feedback
by A verified traveler
Posted 17 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Holiday In Express and Suites, Hotel Management
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by A verified traveler
Posted 6 Oct 2024
The room and bathroom were very dated and in desperate need of an upgrade. Construction and noise in the hallways continue a year later. The pull out sofa bed was brown and super gross. Looked like it was not opened in forever. We had to switch it with another one from a different room. We had carry it ourselves. No sheets, pillows or comforter were provided for that bed. We had to ask for extra towels too and had to go get them ourselves. Way too pricey for the poor conditions and service provided. We will not return here.
Comment from Hotel Management
7 Oct 2024 by Holiday Inn Express, Hotel Management
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by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Holiday Inn Express, Hotel Management
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by A verified traveler from Rineyville
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Holiday Inn Express, Hotel Management
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by A verified traveler from Torrance
Posted 1 Sep 2024
Easy check in. Refrigerator in room was off. You have to turn it on for it to work. Another minor issue, the DTV remote was not working properly.
Comment from Hotel Management
2 Sep 2024 by Holiday Inn Express, Hotel Management
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by A verified traveler
Posted 12 Aug 2024 on Travelocity
The hotel was great, the staff was great, the breakfast was great. Water pressure in the shower was not so great but will definitely stay here again on my next trip to Grants, NM.
Comment from Hotel Management
14 Aug 2024 by Holiday Inn Express, Hotel Management
Thank you for your feedback!
