Ratings based on 366 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Dec 2024
Excellent value for money. Staff are so friendly and helpful. We had a little issue with our shower in the family room and they came to sort it straight away. Also dog friendly!
by A verified traveler
Posted 8 Nov 2024
We have stayed at the Craiglynne several times, for us as an outdoorsy family it is an ideal blend of value, comfort and location. Some of the rooms may be a little tired, but they are large, clean, and facilities are good - it really works for us that they are dog friendly too. The staff are lovely and always happy to help make our stays, and part of the reason we keep going back.
There is a lovely woodland area literally just opposite the hotel which is great for walking, particularly having some shelter if the weather turns inclement. Looking forward to our next stay already!!
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 24 Oct 2024
by A verified traveler
Posted 20 Oct 2024
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by A verified traveler
Posted 17 Oct 2024
We enjoyed our stay staff were lovley and foor in the bar was delicious. The family room was very tired but we had the dog so understand why it was like this.
We will be back x
by A verified traveler
Posted 6 Oct 2024 on Hotels
Breakfast was cold on the first morning. Waiter knew the entire buffet was could but did not offer to microwave our plates.
No maid service during our stay. beds not even made up. I found our the hotels has different coach parties each night so if they need to clean those rooms at the expense of others, I understand but wish this was highlighted before I booked.
Shower over bath tub was horrendous to get it switched on.
Emergency exit door was open the 3 days of our stay and propped open with a huge brick.
by A verified traveler
Posted 4 Oct 2024 on Hotels
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 27 Sep 2024
When we arrived the room was very cold. There was no central heating. The original dimplex heater was dirty and not working. A totally inadequate portable electric radiator had been provided but not switched on prior to our arrival. There was mould on the walls and ceiling in the bathroom. The shower was pathetic and the bathroom so cold as to be almost unusable. There was mould around the window frames in the bathroom and bedroom. Condensation was pouring down both windows and the window pane in the bathroom was cracked. The bedroom carpet was dirty and it was clearly a while since the skirting boards had been cleaned. This room should not be used for paying guests.
