Ratings based on 400 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Oct 2024
Great quality budget hotel and within walking distance of the Ice Hockey arena (5 minutes!).
Shared facilities between the Ibis Budget and its sister hotel next door. Staff were friendly, polite and very helpful.
Pros:
Great location for the ice hockey and local transport link via the number 1 bus every 15 minutes for 3 CHF.
Rooms clean and tidy - bedding fresh and comfortable
Very friendly staff and happy to speak in English
Great bar service in the Ibis next door
Cons:
Limited facilities in the room (but it is budget for a reason!)
No hair dryer, iron, tea/coffee station, shower gel
Vending machines very limited no snacks or drinks in the budget hotel and no vending machine in the Ibis next door although they do have a fridge with takeaway drinks
by A verified traveler
Posted 4 Oct 2024
Because its a one star i really thought nothing of it, but when i saw the room and how its clean and looks new i was impressed
by A verified traveler
Posted 3 Oct 2024
The room was very small, basic amenities like dryer was not present. The shower door and the shower was clean but not very clean
by A verified traveler
Posted 9 Sep 2024
no good
by A verified traveler
Posted 7 Aug 2024 on Hotels
by A verified traveler
Disappointing Experience with Unhelpful Staff
Posted 31 Jul 2024 on Hotelsrecently stayed at this hotel and had a very disappointing experience. We had booked a room with three separate single beds, but upon arrival, we were given one double bed and one single bed. When I approached the hotel staff about this issue, the employee informed me that the confirmation we received was automatic.
We all know that the message was not automatic, as there’s no way an AI can say, “Good afternoon. We will assign you a room with 3 single beds.” I understand that mistakes can happen, but the employee lying to us was the problem. Instead of trying to resolve the issue, they were dismissive and unhelpful. They even mentioned that they couldn’t remove clients from their rooms, which was not what we were asking for. This kind of response is not what I expect from a hotel. I hope the management takes this feedback seriously and improves their customer service.
by A verified traveler
Posted 19 Jul 2024 on Orbitz
Close to a bus station
by A verified traveler
Bon rapport qualité/prix
Posted 10 Jul 2024 on HotelsCet hôtel est abordable et les chambres sont simples, mais confortables. Le petit déjeuner est correct. L’hôtel est situé tout près d’un arrêt d’autobus, ce qui est très pratique.
by A verified traveler
Posted 13 May 2024
Everything good, nice price-quality hotel
by A verified traveler
Budget hotel ok for money, maybe can park near
Posted 12 May 2024 on HotelsHotel was reasonable value, the reception is partly co run with the normal ibis across the car park. Parking is 12chf reduced from 20chf if validate through hotel before leave. We just walked 200m past bridge from the nearby free parking (only few spaces) as this hotel is in suburb type area. Nice breakfast across road in normal ibis hotel
