Ratings based on 217 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Sep 2024
Very friendly staff. Spacious room. Comfortable bed. Easy parking. Rooms are situated up some stairs so be prepared if carrying luggage. Not a problem for us but wanted to point out for other travelers.
Comment from Hotel Management
3 Sep 2024 by Chris Monks, Hotel Management
Thank you for your valued feedback, It is very much appreciated, Kind regards, Chris Monks
by A verified traveler
Posted 31 Aug 2024
Excellent breakfast
Comment from Hotel Management
31 Aug 2024 by Chris Monks, Hotel Management
Thank you for your feedback, I am delighted you enjoyed breakfast and hope we can welcome you back very soon, Kind regards, Chris Monks
by A verified traveler
Posted 27 Aug 2024
Nice friendly staff, good location Dining options were good
Comment from Hotel Management
28 Aug 2024 by Chris Monks, Hotel Management
Thank you for your valued feedback, It is very much appreciated, Chris Monks
by A verified traveler
Posted 22 Aug 2024
Easy walk to the Kelpies, very good restaurant, nice staff, room very clean, tub and shower, comfortable bed. 20 minute drive from airport.
Comment from Hotel Management
22 Aug 2024 by Chris Monks, Hotel Management
Thank you for your feedback, It is very much appreciated, Kind regards, Chris Monks
by A verified traveler
Posted 12 Aug 2024
Lovely hotel. Great location. Handy for a walk to see the Kelpies at night
Comment from Hotel Management
13 Aug 2024 by Chris Monks, Hotel Management
Thank you for your valued feedback, It is very much appreciated, Kind regards, Chris
by A verified traveler
Posted 12 Aug 2024
The price doesn't meet the hotel's conditions. Kegel had water and mould inside, there was no hot water in the shower. Rooms had a bad smell
This is the expense room I had pay for during my holidays and the worst
Comment from Hotel Management
13 Aug 2024 by Chris Monks, Hotel Management
All feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies that your visit fell short of expectations. Please be assured that your comments will be reviewed. Thank you again for taking the time to let us know your feedback Kind regards,Chris Monks
by A verified traveler
Posted 9 Aug 2024
Wonderful stay, good food right next door. What more could we ask for!!
Comment from Hotel Management
9 Aug 2024 by Chris Monks, Hotel Management
Thank you for your valued feedback, It is very much appreciated, Kind regards, Chris Monks
by A verified traveler
Posted 2 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Chris Monks, Hotel Management
Thank you for your 10 out of ten rating, It is very much appreciated, Kind regards, Chris Monks
by A verified traveler
Good value
Posted 30 Jul 2024 on HotelsA very comfortable & pleasant stay .
Comment from Hotel Management
2 Aug 2024 by Chris Monks, Hotel Management
Thank you for your ten out of ten rating, It is greatly appreciated, Kind regards, Chris Monks
by A verified traveler
Posted 26 Jul 2024
Able to walk at night to the Kelpies was the reason to stay at the Grange Manor. We liked the ease of moving around on the property. The dining options are okay but not sure why you need reservations when noone is there at Cook's. The room was good but the towel warmer did not come on. Friendly greeting and help when we checked in was our highlight and taxi arrangement much appreciated.
Comment from Hotel Management
2 Aug 2024 by Chris Monks, Hotel Management
Thank you for your review, It is very much appreciated, Kind regards, Chris Monks
