Ratings based on 535 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Sep 2024
by A verified traveler
Posted 15 Aug 2024
What is most unique is the staff/team.- The warmth, the friendliness, the welcoming attitude, going above and beyond normal hotel hospitality to make our stay feeling that we were at a "home away from Home" !!
by A verified traveler
Posted 28 Jul 2024
Very nice and quiet facility still close to everything.
Comment from Hotel Management
28 Jul 2024 by Morgan , Hotel Management
Thank you for your 5 out of 5 rating, we always appreciate your business and your positive feedback!
by A verified traveler
Posted 18 Jul 2024
by A verified traveler
Posted 16 Jul 2024
did not clean my room got back to my room after 3:00pm so told them forget it i clean my self
Comment from Hotel Management
16 Jul 2024 by Morgan , Hotel Management
We are so sorry to hear about this experience, Housekeeping is upon request, and it seems we missed the mark on your two days stay with us. We hope you give us another chance in the future!
by A verified traveler
Posted 24 Jun 2024
Rooms were clean and comfortable. Staff were helpful and friendly. The free shuttle was very convienient.
Comment from Hotel Management
16 Jul 2024 by Morgan , Hotel Management
Thank you for your kind words and we are happy to hear you enjoyed your stay with us!
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Morgan , Hotel Management
Thank you for the positive 10 out of 10! We appreciate you staying with us, and giving us a good rating!
by A verified traveler
Posted 18 Jun 2024
After driving for hours we arrived at the Courtyard late in the evening. The staff was rude and condescending that we arrived late from the moment we got there. It was clear I was bothering her and she did not want to assist us. I have been to many Courtyard's but this was the most unfriendly and unhelpful staff. I wouldn't book here again.
Comment from Hotel Management
15 Jul 2024 by Morgan , Hotel Management
We are so sorry to hear about this encounter you had with your check in experience. We always want our guests to have the best experience and it seems we fell short, please feel free to reach out to me directly to discuss more. (email: mpeacock@columbushosptiality.com) Thank you for choosing Courtyard by Marriott OSU.
by A verified traveler
Posted 24 May 2024
Comment from Hotel Management
15 Jul 2024 by Morgan , Hotel Management
Thank you for the 5 out of5 rating! We hope you come back and see us again soon!
by A verified traveler
Posted 15 May 2024 on Hotels
