Ratings based on 35 Verified Reviews

4.6 out of 5
100% of guests recommend
4.9 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Top hotel!
Comment from Hotel Management
5 Nov 2024 by ., Hotel Management
Estimado Sr. Rafael,Muchas gracias por su comentario y excelente evaluación.Esperamos tenerle de nuevo con nosotros.Mis mejores deseosEl Equipo de Spatia
4 out of 5
by A verified traveler from Old Greenwich

Posted 7 Sep 2024
The downside to this property we the lack of lighting in the evening - dangerous as we were with my 83 year old father in law . This was a serious problem And needed to use phone light - also very difficult re lack of signs in small writing and no lighting at night x Car park bays ridiculously small with the poles - this was very annoying and dangerous with a bigger suv . However , room was lovely and facilities very nice . Some music would create a nicer atmosphere
Comment from Hotel Management
9 Sep 2024 by The Spatia Team, Hotel Management
Dear Mr. Mark,Thank you for your visit. It was a pleasure to have you with us!Thank you for sharing your opinion and suggestions, they are invaluable to us and we will take them into the utmost consideration.We deeply apologise for the inconvenience you experienced during your stay.This subject is being carefully evaluated to ensure that we can offer an even more pleasant atmosphere to our guests.We are pleased to hear that you enjoyed the room and our facilities.We hope to have the opportunity to welcome you again in the future.Sincerely,
4 out of 5
by A verified traveler

Almost there.

Posted 14 Jun 2024 on Hotels
Beautiful property with great potential, but staff/service needs improvement considering the price. The dinner menu needs improvement as well. Continental breakfast was really great though!
5 out of 5
by A verified traveler from weston

This traveler left a rating score only Posted 11 Jun 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Sep 2023 on Hotels
3 out of 5
by A verified traveler

Posted 24 Aug 2023
The reception staff needs better training. The morning and evening staff don’t communicate, they contradict each other, and there is no accountability. It was almost comical how they had absolutely no answers or solutions to problems caused by their lack of communication. A complete unwiligness to help and take accountability or compensate the guests for problems of their own making...
5 out of 5
by A verified traveler

Posted 9 Aug 2023
Like: Room and staff
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jul 2023
5 out of 5
by A verified traveler

Posted 2 Jun 2023
It’s defiantly not close to anything. You will need to rent a car. There is no gym on site.