Ratings based on 520 Verified Reviews
3.5 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
It was quiet.
Comment from Hotel Management
6 Nov 2024 by Brand Experience Team, Hotel Management
Hi Kay,Thank you for the excellent review! Maz K.#Team6
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
3 Oct 2024 by CK Shah, Hotel Management
Hello Carol, Thank you for positively rating your stay & sharing your review with everyone. Until the next time, We’ll Leave the Light on For You!
by A verified traveler
Posted 11 Aug 2024
Nice place
Comment from Hotel Management
16 Aug 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler from Greeneville
Posted 8 Aug 2024
Big rooms, hige shower
Comment from Hotel Management
14 Aug 2024 by Brand Experience Team, Hotel Management
Hi Christopher, Thank you for the excellent review! We hope to see you soon. Natalie #Team6
by A verified traveler
Posted 7 Aug 2024
Comment from Hotel Management
14 Aug 2024 by Brand Experience Team, Hotel Management
Hi Em_Gee_,Thank you for positively rating your stay!Lilith#Team6
by A verified traveler
Great deal / Beat Customer Service
Posted 5 Aug 2024 on HotelsThe best part of our stay was the excellent customer service! Very pleasant folks and willing to help with the asks. Our king room was very big, clean and the bed was comfortable. I always check the mattress first in a room. Pleased to find it was in a sleeve so no bugs to worry about! The improvement I would say for my room would be the freezer in the fridge. We bought ice cream bars for the weekend and sadly they melted but the fridge did keep the food cold. The temp was turned all the way up so couldn’t adjust that anymore. I brought my coffee pot from home as saw there wasn’t one in the room, but they will make you coffee in the lobby in the mornings. Ice machine worked great. We did have to wait a while for our room to cool as the air had been off. That was the reason for my comfort rating of 4 out of 5. The smell was pleasant also. I will definitely use this motel again! This place is for you if you are looking for a clean place to rest your head with the basics, look no further! Can’t say enough about the kind staff! Thank you
Comment from Hotel Management
3 Sep 2024 by CK SHAH, Hotel Management
Ms. Tanya, Thank you for providing wonderful feedback with almost Perfect Score. Happy to know that you enjoyed your stay with us. looking forward to serve you again in future. Until next time, We’ll Leave the Light on For you.It's always good to know that our staff does their job efficiently.Thank you and Best Regards,
by A verified traveler
Posted 5 Aug 2024 on Hotels
Two Star for sure.
Comment from Hotel Management
8 Aug 2024 by Brand Experience Team, Hotel Management
Hi Timothy, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
by A verified traveler
Posted 29 Jul 2024
very isolated area, unsafe. A large truck with a large bass boat attached was allowed to park across all the available parking spaces for private vehicles, forcing us to park in the very back of the building. Woke up the next morning to find we had two tires with nails embedded in the sidewalls. Not much assistance from staff other than a reminder they are not responsible for any theft or damages to vehicles!
Comment from Hotel Management
5 Aug 2024 by Brand Experience Team, Hotel Management
Hi Daris, We are grateful for your feedback and are saddened to learn about your recent experience while visiting our location. We deeply apologize for any inconvenience or dissatisfaction it caused.Your feedback means a great deal to us, and we take it very seriously. We are eager to understand your specific concerns so that we can promptly address them and enhance our services in the future. Please contact us to discuss this matter further.Once again, we regret not meeting your expectations and appreciate you bringing this to our attention. We aim to make things right and earn back your trust.Natalie #team6
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by CK Shah, Hotel Management
Dorren , Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
3 Sep 2024 by CK SHAH, Hotel Management
LISA, Thank you for sharing your POSITIVE review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!
