Ratings based on 52 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.2 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Great communication, and was able to extend our stay directly with hosts when our places changed.
Comment from Hotel Management
14 Dec 2024 by Guest Communications Team, Hotel Management
It was a pleasure to have you as my guests and I’m delighted that you had a great time. I appreciate your kind words. You were such lovely guests and I look forward to hosting you again in the future!
5 out of 5
by A verified traveler

Posted 5 Dec 2024
This property is OUTSTANDING. It had everything I needed, and then some, for a business trip. The property management company is equally as outstanding. It’s not often that you can tell someone that you stayed in a literal castle- the second largest in the world, to boot! I travel to this area frequently, and provided there’s a place available, I won’t stay anywhere else. Thanks for a great trip!
Comment from Hotel Management
5 Dec 2024 by LiveSuites, Hotel Management
Thank YOU, Michael, for this glowing review! We’re so glad you enjoyed your stay and that you found our team to be helpful. This is what we strive for! We look forward to welcoming you back!
5 out of 5
by A verified traveler

Posted 29 Nov 2024
We loved our time at the Castle. Our boys thought it was so cool that we got to stay in a castle for the weekend. The apartment was well stocked and everything was comfy and cozy. The building was very quiet and I rarely heard another person. We enjoyed the game rooms and library. Great communication also. Some things outside of the actual rooms are in need of repair (cracking and peeling paint and broken baseboards) but nothing that impacted our stay! I have a feeling we will be back!
Comment from Hotel Management
29 Nov 2024 by LiveSuites , Hotel Management
Thanks so much Erin, we are so happy that you enjoyed your stay!! We hope to have you back soon!
5 out of 5
by A verified traveler

Posted 25 Sep 2024 on Hotels
Comment from Hotel Management
12 Dec 2024 by LiveSuites, Hotel Management
Thanks Heather!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2024 on Hotels
5 out of 5
by A verified traveler

Posted 21 Sep 2024
The two bedroom apartment was the perfect accommodation for our family attending my niece’s wedding.
Comment from Hotel Management
12 Dec 2024 by LiveSuites, Hotel Management
Thanks Aimee!
5 out of 5
by A verified traveler from Kouts

Posted 20 Sep 2024
The location is very unique. Communication was great tge entire time.
Comment from Hotel Management
12 Dec 2024 by LiveSuites, Hotel Management
Thanks Michael!
1 out of 5
by A verified traveler

Posted 1 Sep 2024 on Hotels
Comment from Hotel Management
1 Sep 2024 by Mitten, Hotel Management
Hi Katie, unfortunately, you did not even stay with us so your review is invalid.. We could not get a valid credit card from you and were unable to process any payment for the reservation so we had to cancel.
4 out of 5
by A verified traveler

Posted 12 Aug 2024
The apartment was very clean. The basic necessities were all provided. We needed to contact property owner/management over a parking issue and they were very prompt to respond and make adjustments for us. We would stay again and do recommend this location.
Comment from Hotel Management
12 Aug 2024 by LiveSuites, Hotel Management
Thanks for the review, Kristine, we're happy you enjoyed your stay and glad we could be of help. Thanks, also, for your recommendation!
5 out of 5
by A verified traveler

Posted 2 Aug 2024
Comment from Hotel Management
12 Aug 2024 by LiveSuites, Hotel Management
Thanks, Sedona!