Ratings based on 969 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
They look like they double charged me, after asking they said it should come off 8-10 business days and they tacked on an extra $100 without saying anything, but that too should come off.
Explaining up front is how to do this.
Comment from Hotel Management
26 Nov 2024 by DI, Hotel Management
Dear Steve, Thank you for taking the time to review your recent stay at our property. We would like to apologize for any confusion with regards to your billing. For your convenience, we have emailed your final bill. You may be seeing an authorization charge followed by a final payment. With regards to our 100 incidental hold, we apologize if this was not mentioned to you at the time of check-in. Your feedback is invaluable in helping us improve, and we will take steps to make sure this kind of situation is explained upfront in the future. We appreciate your understanding and patience.If you have any additional questions, please do not hesitate to contact our hotel directly. Thank you for choosing Holiday Inn.
by A verified traveler
Posted 17 Nov 2024
Staff wa excellent
Comment from Hotel Management
18 Nov 2024 by DI, Hotel Management
Dear James, Thank you for the perfect rating. We are very pleased to hear that our staff was excellent. We also hope that everything else with your stay was excellent! We hope to welcome you again soon!
by A verified traveler
Posted 17 Nov 2024
Loved it
Comment from Hotel Management
17 Nov 2024 by DI, Hotel Management
Dear Kirsten, Thank you for your kind comment. We hope that your stay with us was pleasant and comfortable. We hope to welcome you again soon!
by A verified traveler
Posted 17 Nov 2024
Clean, friendly staff. Bar and restaurant open until midnight.
Comment from Hotel Management
17 Nov 2024 by DI , Hotel Management
Dear Chad, Thank you for you kind comments! We are happy to hear that you found your stay with us excellent. We hope to welcome you again soon! Thank you for choosing Holiday Inn.
by A verified traveler
Posted 14 Nov 2024
We love to stay here when we are traveling.
Comment from Hotel Management
16 Nov 2024 by DI, Hotel Management
Dear Amy, Thank you for your kind review. We are so happy to hear that you enjoy staying with us! We hope to see you again soon! Thank you for choosing Holiday Inn.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
16 Nov 2024 by DI, Hotel Management
Dear Kelli, Your 5/5 score is very important to us. We hope everything with your stay was to your liking and that you can consider staying with us again!Thank you again for choosing Holiday Inn.
by A verified traveler
Posted 11 Nov 2024
Nice
Comment from Hotel Management
12 Nov 2024 by DI, Hotel Management
Dear Abay, Thank you for your response. We are happy to hear that you found your stay nice. We hope to welcome you again soon!
by A verified traveler
Posted 9 Nov 2024
Stay was lovely
Comment from Hotel Management
10 Nov 2024 by DI, Hotel Management
Dear Mr. Wallace, Thank you for your kind words! We're so happy to hear that your stay was lovely. We hope to welcome you back again soon for another great experience!
by A verified traveler
Posted 9 Nov 2024
Clean, great hours for shuttle service to airport. Comfortable bed. Will stay again for flying out of GR.
Comment from Hotel Management
10 Nov 2024 by DI, Hotel Management
Dear Leah, Thank you for your wonderful review! We're thrilled to hear you found the shuttle service convenient, the bed comfortable, and the hotel clean. It's great to know we'll be your choice for future trips from GR. We look forward to welcoming you back soon! Safe travels!Thank you for choosing Holiday Inn.
by A verified traveler
Posted 9 Nov 2024
Overall it was great very peaceful !!
Comment from Hotel Management
10 Nov 2024 by DI, Hotel Management
Dear James, Thank you for sharing your experience! We're delighted to hear you found the stay peaceful and enjoyable. We look forward to welcoming you back for another relaxing visit!Thank you for choosing Holiday Inn.
