Ratings based on 544 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Oct 2024
by A verified traveler
Posted 27 Sep 2024
Drain was clogged no one would come un clog, no towels in room no one would bring them up.
Comment from Hotel Management
28 Sep 2024 by Hotel Management, Hotel Management
Dear Adam, Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered with the drain and the lack of towels in your room. It is disappointing that our team did not respond to your needs in a timely manner, and we will address this with the staff to ensure such issues are resolved promptly in the future. Your comfort is important to us, and we hope for the chance to provide you with a better experience moving forward.Sincerely,Hotel Management
by A verified traveler
Posted 17 Sep 2024
Excellent pricing.
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 31 Jul 2024 on Hotels
by A verified traveler
Posted 27 Jul 2024 on Hotels
The room smelled like cigarettes even though it was suppose to be smoke free. It has a kitchenette but absolutely nothing in it. When I asked for a spoon they acted like that was a ridiculous request.
Comment from Hotel Management
29 Jul 2024 by Hotel Management, Hotel Management
Dear Jayme,Thank you for being a valued guest and for posting your comments. We are happy to hear you enjoyed your time with us; however, we are sorry your room did not have the amenities you desired or needed. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
by A verified traveler
Posted 24 Jul 2024
Lots of flies in the room in window seal loud noises fire alarms going off at 2am. Shady characters hanging around
Comment from Hotel Management
24 Jul 2024 by Hotel Management, Hotel Management
Dear Dantonyo,We deeply apologize for the inconvenience you experienced during your stay. The issues you mentioned, such as the flies, loud noises, and the fire alarm disturbance, are far from our standard of service. We understand how these disruptions can affect your comfort, and we're already addressing them to ensure they don't happen again. We work very closely with the local police so that our guests and stafff are safe always. Your feedback is invaluable, and we hope you'll give us another chance to offer you a much improved experience.Sincerely,Hotel Management
by A verified traveler
Posted 24 Jul 2024
The room was very nice. Clean and well laid out. Bathroom light was not bright enough to see in the shower or to see in the mirror. Only one luggage cart for a four story hotel is ridiculous!!! Staff was very efficient and helpful.
Comment from Hotel Management
24 Jul 2024 by Hotel Management, Hotel Management
Dear Ruth,Thank you for sharing your experience with us. We're delighted to hear you enjoyed the cleanliness and layout of your room, as well as the efficiency and helpfulness of our staff. We apologize for the inconvenience caused by the dim bathroom light and the limited availability of luggage carts. Your feedback is invaluable, and we are addressing these issues to improve our guest experience. We hope to welcome you back soon for an even better stay.Sincerely,Hotel Management
by A verified traveler
Posted 21 Jul 2024
by A verified traveler
Bar bones place
Posted 21 Jul 2024 on HotelsNo coffee pot in room. No hand towels. Missing drawer on dresser. Refrigerator door broken. Clean room but disappointed. No dishes in room. Most extended stay places have coffee cups & dishes.
Comment from Hotel Management
22 Jul 2024 by Hotel Management, Hotel Management
Dear Carol,Thank you for being a valued guest and for posting your comments. We are happy to hear you enjoyed your time with us; however, we are sorry your room did not have the amenities you desired or needed. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. We would love the opportunity to host you again on your next visit to the area.Sincerely,Hotel Management
