Ratings based on 989 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Gladwin
Posted 26 Oct 2024
This property had several issues but overall was an acceptable stay
First and foremost, my room clean, which is my most important factor.
However, I did not get made service during my stay, and that is something I don’t really care for.
While my room was clean, all the common areas felt very dirty and dusty. The hallway carpeting needed a good vacuuming.
The breakfast was acceptable. There was a variety of hot and cold items. The biggest drawback for me was The lack of coffee creamer. They had several varieties of sweetened creamer, but no standard half-and-half.
The elevator was not in operation during my stay
All staff encountered I were incredibly helpful and friendly.
Despite a few drawbacks, I felt safe and I would choose to stay here again
by A verified traveler
Posted 26 Oct 2024
Property and hotel was clean and tidy.
by A verified traveler from stuart
Posted 14 Oct 2024
They need to replace the bed in our room was very uncomftable.
by A verified traveler from Grand Rapids
Posted 12 Oct 2024
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 10 Oct 2024
Would have liked bed making service.
by A verified traveler
Posted 30 Sep 2024
Property was decent can’t complain The property was clean the curtains in our room
Were falling off and the shower dripped the whole time the bathroom had long black hairs
that’s wasn’t pleasant to to see.
The hotel was clean smelled clean the noise level was decent except for ppl that must slam doors at 130 in the morning
The breakfast area was well stocked and kept up and clean decent assortment to choose from.
We would definitely stay here again.
by A verified traveler
Posted 25 Sep 2024
No curtains on windows only sheers. Hotel staff very rude. Vending machine out of order, no water on property
by A verified traveler
Posted 21 Sep 2024
I thought if I paid more I would get better facilities. The hotel was old, poor location. The breakfast was terrible.
by A verified traveler
Posted 17 Sep 2024
We had a late check in and staff was great
