Ratings based on 980 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Easy check-in and check-out. Location was great. Room was very clean and updated
by A verified traveler
Posted 21 Nov 2024
Room was clean and very nice and comfy. Great location to Van Andle arena.
by A verified traveler
Posted 19 Nov 2024
The hotel was in a great location, right downtown Grand Rapids and near Van Andel Arena. Hotel was clean and inviting, and had a great view of the downtown street. Room was smaller but clean. Could have used some maintenance updates but overall it was a nice room.
by A verified traveler
Posted 18 Nov 2024
Guess I should have done my homework a little more. No mini fridge or microwave in room. Nowhere to park except street or garage. Garage parking is expensive, so luckily found a street spot second night. Accommodations were good for what we needed.
by A verified traveler
Posted 17 Nov 2024
Nice hotel
by A verified traveler
Posted 16 Nov 2024
by A verified traveler
Posted 13 Nov 2024
Fun and modern rooms
by A verified traveler
Posted 12 Nov 2024
Had a great stay here, staff was really kind and it was in a great spot between the parking garage and the sports arena. The walls are pretty thin but other than that not much to complain about.
by A verified traveler
Posted 12 Nov 2024
For the amount that we prayed for this property, it was quite subpar. There was only one attendant working the desk and they were in the restroom when we arrived and we had to wait about 10 minutes to check in. We were trying to get to a concert on time and no one else was able to help us. Paying around $500 a night for a room, I would expect the property to be able to staff coverage adequately. The room itself was very plain and ordinary. It was walkable and convenient. I probably would not choose this property again.
by A verified traveler
Posted 9 Nov 2024
All good, I will definitely stay here again if I visit Grand Rapids in the future. Highly recommended!
