Ratings based on 985 Verified Reviews

3.8 out of 5
100% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 24 Nov 2024
Tv didnt work Sink wouldnt drain and the shower was broken so bath only. Didnt even meet the bare minimum standard of a room. Terrible! Noone at the front desk for checkout !
2 out of 5
by A verified traveler

Posted 10 Nov 2024
Some staff rude. Pool was so dirty you barely saw the third step safety stripe. We would never go into that pool. Next morning, same thing with debris and towels on the floor. Garbage around the building. No creamer or tea available. Breakfast was ridiculous. Waffle batter was so runny no one could make a waffle. The rest was snack foods.
5 out of 5
by A verified traveler

Posted 10 Nov 2024
Clean, convenient, easy parking, friendly staff with breakfast included. Good value!
2 out of 5
by A verified traveler

Posted 3 Nov 2024
An hour before checking out after we had breakfast returning to the room, our 2 key cards have been deactivated and another guest had theirs too. When they reactivated them, they gave no explanation or apology.
Comment from Hotel Management
5 Nov 2024 by Jeff, Hotel Management
Hello Gregory, we apologize for the inconvenience, sometimes key cards deactivate if placed next to any magnetic device and the locks have to be updated after this DST. Rest assured we can always issue you another key and apologize for the inconvenience.
5 out of 5
by A verified traveler

Posted 31 Oct 2024
The property was clean and neat. The property is older but very well kept for it's age. Room was spacious, beds very comfortable and bathroom was large and clean. The breakfast was very nice-plenty of choices and breakfast area was neat and clean.
3 out of 5
by A verified traveler

Posted 30 Oct 2024
Kentwood was close by with a trader joes.
4 out of 5
by A verified traveler

Posted 23 Oct 2024
It was nice and quiet and clean
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
4 out of 5
by A verified traveler

Posted 16 Oct 2024
The breakfast had limited choices and was not good.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Oct 2024