Ratings based on 977 Verified Reviews
2.3 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
Blankets had stains and locks of hair in between the sheets. The toilet would not flush completely.
Comment from Hotel Management
12 Nov 2024 by Brand Experience Team, Hotel Management
Hi Lisa,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Raul,We are euphoric to hear that you had a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 6 Nov 2024
Comment from Hotel Management
7 Nov 2024 by Brand Experience Team, Hotel Management
Hi Josue, Thank you for your rating. We strive to ensure every guest has a positive experience, and your feedback is important to us. If there is anything we can do to improve, please feel free to let us know. Natalie #team6
by A verified traveler
Posted 30 Oct 2024
O
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Joseph,We regret hearing about your experience and thank you for sharing your feedback. Your comments have been noted and will be shared with the relevant departments for their review. We value all guest feedback as it helps us improve our services for the future.
by A verified traveler
Posted 26 Oct 2024
Terrible
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Joseph,We are sorry to hear that your experience did not meet your expectations. We value all feedback and will use your comments to improve our services for future guests. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 19 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Everett,We appreciate your high rating and are glad to know you enjoyed your stay overall. If there is anything specific you would like to share or any suggestions for improvement, please don't hesitate to reach out to us. We value your input and hope to welcome you back in the future.
by A verified traveler
Posted 13 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello David, We're sorry to hear that your experience didn't meet your expectations. Please feel free to contact us directly with any specific feedback you may have so we can address your concerns promptly.
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
13 Oct 2024 by Manager, Hotel Management
Hello Steph,We are thrilled to hear you had an excellent experience during your stay with us! We hope to welcome you back soon for another fantastic stay.
by A verified traveler
Posted 10 Oct 2024
The it's close to an me a bar
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Steph,We appreciate you taking the time to share your feedback with us. Should you have any concerns, please reach out to our management team directly for further assistance. Your satisfaction is important to us.
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
1 Oct 2024 by Manager, Hotel Management
Hello Quisa,We're pumped to hear that you had such a wonderful experience during your stay with us! If you ever find yourself in the area again, we'd love to welcome you back for another great stay.
