Ratings based on 990 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Alison, Aspen Inn Manager, Hotel Management
Thank you for your review.
by A verified traveler
Posted 14 Oct 2024
Very friendly staff, not fancy but a good way to be able to enjoy the North Shore without the high cost of lodging.
Comment from Hotel Management
15 Oct 2024 by Alison, Aspen Inn Manager, Hotel Management
We're so glad you enjoyed your stay and hope you come again.
by A verified traveler from Grand Forks
Posted 14 Oct 2024
You get what you pay for. Quiet, comfortable bed, very basic breakfast. Room in desperate need of repair (old windows wouldn't close, cracked caulk in shower, etc).
Comment from Hotel Management
15 Oct 2024 by Alison, Aspen Inn Manager, Hotel Management
Thank you for your review.
by A verified traveler
Posted 13 Oct 2024
Seem to be about 20 years overdue for a refresh. Water didn’t drain properly in the shower and on a two day stay staff did not make up the room After the first night.
Comment from Hotel Management
14 Oct 2024 by Alison, Aspen Inn Manager, Hotel Management
We don't offer stay over services as outlined in our policies and the sign posted at the front desk when you check in. It can't be missed. Furthermore, had you needed something and requested it, staff would have been more than happy to make sure you had everything you needed for your stay.
by A verified traveler from Sandstone
Posted 8 Oct 2024
My stay at Aspen Inn was very comfortable and quiet. The staff was very friendly and helpful. I would stay there again when I am back in Grand Marais.
Comment from Hotel Management
14 Oct 2024 by Alison, Aspen Inn Manager, Hotel Management
Thank you so much for your kind review! We hope to see you again soon!
by A verified traveler
Posted 8 Oct 2024
It was cheap and affordable when everything else was double or triple in price, Fall colors up on the North Shore so people were everywhere, it needs updating but you get what you pay for. I’d come back again because it is totally affordable.
Comment from Hotel Management
14 Oct 2024 by Alison, Aspen Inn Manager, Hotel Management
Thank you for your kind review! We hope to see you again soon.
by A verified traveler
Posted 5 Oct 2024
Super nice people. Very clean for a bit retro
Comment from Hotel Management
7 Oct 2024 by Alison, Aspen Inn Manager, Hotel Management
Thank you so much for your kind review!
by A verified traveler
Posted 25 Sep 2024
The staff is excellent. Mitchell and Danny both remembered me from my previous stay. I met Louise this time and she is very nice also. They make it feel like old home week. The room is clean and quiet. I will definitely be back.
Comment from Hotel Management
26 Sep 2024 by Alison, Aspen Inn Manager, Hotel Management
I'm so glad to see that you enjoyed your stay and our staff. We work very hard to keep our guests happy.
by A verified traveler
Posted 22 Sep 2024
Card reader lock on door malfunctioning difficult to get in. Bathroom door not able to close.
Comment from Hotel Management
26 Sep 2024 by Alison, Aspen Inn Manager, Hotel Management
Thank you for your review. I will have maintenance look at the door.
by A verified traveler
Posted 22 Sep 2024
Was good, but the hot tub and sauna were out of service.
Comment from Hotel Management
26 Sep 2024 by Alison, Aspen Inn Manager, Hotel Management
Thank you for your review. Our spa room will be back online next week when chemicals arrive.
