Ratings based on 971 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
Everything was as expected, we would rent here again
by A verified traveler
Posted 23 Sep 2024
The property was very clean and staff super friendly.
Comment from Hotel Management
24 Sep 2024 by Guest Relation Management, Hotel Management
Hi Peggy,Thank you for your kind feedback! We’re delighted to hear that you found the property very clean and our staff to be super friendly. Our team works hard to provide a welcoming environment, and it's wonderful to know that you had a positive experience. Once again, we appreciate you choosing to stay at Country Inn & Suites by Radisson and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Claudine,Thank you for being our guest at Country Inn & Suites by Radisson, Grand Forks. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have met your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 22 Sep 2024
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Comment from Hotel Management
23 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Lodimer,Thank you for taking the time to share your experience with us at Country Inn & Suites by Radisson, Grand Forks. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
21 Sep 2024 by Guest Relations Specialist, Hotel Management
Hi Lisa,Thank you for being our guest at Country Inn & Suites by Radisson, Grand Forks and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 10 Sep 2024
This property was convenient to the freeway. It was a little old and run down in places. We had poop in our toilet when we got into our room! We also had several bugs in our room. As well as hair in the bathroom. The breakfast was decent. The highlight was the hot tubs and pools! Friendliness of staff varied from disgruntled to nice. There was lots of noise out in the parking lot outside of our room that woke us up very early, even though we had asked to be in a quiet area.
Comment from Hotel Management
10 Sep 2024 by Guest Relation Management, Hotel Management
Hi Melissa,Thank you for taking the time to provide your feedback. We're glad you found the location convenient and enjoyed our hot tubs, pools, and breakfast. However, it's concerning to hear about the cleanliness issues you faced, including the condition of the toilet and the presence of bugs and hair. This is not the standard we strive to maintain, and we will address these concerns with our housekeeping team immediately to prevent such occurrences in the future. We also regret that the noise outside your room affected your sleep, despite your request for a quieter location. Your comfort is important to us, and we will work on improving our noise management. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Guest Relation Management, Hotel Management
Hi Justin,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 9 Sep 2024
Good comfortable rooms
Comment from Hotel Management
10 Sep 2024 by Guest Relation Management, Hotel Management
Hi Brian,Thank you for your kind feedback! We’re delighted to hear that you found our rooms to be comfortable. Providing a relaxing and comfortable environment is a top priority for us, and it’s wonderful to know that we met that goal during your stay. Thank you for choosing Country Inn & Suites by Radisson and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 8 Sep 2024
Comment from Hotel Management
10 Sep 2024 by Guest Relation Management, Hotel Management
Hi Raquel,Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are delighted to hear that your experience with us exceeded your expectations. Our team is dedicated to providing excellent service, and it's incredibly rewarding to know that we were successful in making your stay enjoyable. Thank you for choosing Country Inn & Suites by Radisson, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 8 Sep 2024
Nice comfortable hotel.
Comment from Hotel Management
10 Sep 2024 by Guest Relation Management, Hotel Management
Hi Laurie,Thank you for your feedback! We’re thrilled to hear that you found our hotel to be nice and comfortable. It’s great to know that our accommodations met your expectations. We strive to provide a welcoming and comfortable environment for all our guests, and it’s rewarding to hear that you had a positive experience. Once again, we appreciate you choosing to stay at Country Inn & Suites by Radisson and hope to have the chance to welcome you back in the future.
