Ratings based on 618 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Gretchen Smith, Hotel Management
Thank you for your review and we are happy to hear that you enjoyed your stay with us. Come again soon!
by A verified traveler
Posted 22 Sep 2024
Difficult to check in and not so pleasant people to deal with.
Comment from Hotel Management
22 Sep 2024 by Krista Z., Hotel Management
Thank you for your review, we are sorry to hear you did not have a good experience upon check-in. Please don't hesitate to call us so that we can make things right. We appreciate your feedback to help improve guest experiences.
by A verified traveler
Posted 19 Sep 2024
Price should be not more than $200, cause for $350 you expecting 5*, but here’s 3*. Everything was ok, no questions.
by A verified traveler
Posted 11 Sep 2024
Thunderbird Lodge was amazing. Our room was SO nice, clean and amazing view of Grand Canyon!! Loved that you could walk right out for sunset, sunrise, easy access to Bright Angel trail, shuttles, shopping and food. SO hope to come back someday!!
Comment from Hotel Management
11 Sep 2024 by Gretchen Smith, Hotel Management
Thank you for your review and we are happy to hear that you enjoyed your stay with us. Come again soon!
by A verified traveler
Posted 9 Sep 2024
Steps away from the Grand Canyon, clean room with all the usual amenities.
Comment from Hotel Management
9 Sep 2024 by Krista Z., Hotel Management
Thank you for the wonderful review! We hope to see you again!
by A verified traveler
Posted 8 Sep 2024
Parking is scarce. I wish the lodges would designate certain parking for lodge guests only. A lot of day use visitors grabbed the lodges parking spots.
Comment from Hotel Management
9 Sep 2024 by Krista Z., Hotel Management
Thank you for the review. Unfortunately, NPS does not allow designated parking spaces for hotel guests only, though we do our best to provide the best directions to close spaces, when possible. Please don't hesitate to call us for any questions or concerns!
by A verified traveler
Posted 5 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Gretchen Smith, Hotel Management
Thank you for your review and we are happy to hear that you enjoyed your stay with us. Come again soon!
by A verified traveler
Posted 24 Aug 2024
Comment from Hotel Management
25 Aug 2024 by Danielle, Hotel Management
Thank you for staying with us and for taking the time to leave feedback. We're so glad that you enjoyed your stay!
by A verified traveler
Posted 24 Aug 2024
It was great
Comment from Hotel Management
24 Aug 2024 by Gretchen Smith, Hotel Management
Thank you for your review and we are happy to hear that you enjoyed your stay with us. Come again soon!
by A verified traveler
Posted 19 Aug 2024
Quiet and peceful
Comment from Hotel Management
20 Aug 2024 by Krista Z., Hotel Management
Thank you for the wonderful review! We hope to have you back again!
