Ratings based on 983 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
by A verified traveler
Posted 26 Dec 2024
3 flights of f stairs with luggage bell service should be offered
Comment from Hotel Management
27 Dec 2024 by Joel, Hotel Management
Thank you for your feedback about your stay with us. We apologize that our bell service wasn't offered for you when you stayed with us. We will make sure that they are offered to all guests for the future.
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
26 Dec 2024 by Joel, Hotel Management
Thank you for your feedback, we are glad you enjoyed your stay with us at the Historic El Tovar! We hope that you come back again!
by A verified traveler
Posted 24 Dec 2024
Wonderful staff and property. The perfect place for a Christmas getaway!
Comment from Hotel Management
26 Dec 2024 by Joel, Hotel Management
Thank you for your kind words! We’re so glad you enjoyed your Christmas getaway with us at the El Tovar and hope to welcome you back soon
by A verified traveler
Posted 23 Dec 2024
For the price, too old rooms, very small tv, one thing is vintage but different thing is old, meaning not well maintained. Restaurant food takes too long to serve. Front desk staff very friendly and helpful.
Comment from Hotel Management
24 Dec 2024 by Joel, Hotel Management
Thank you for sharing your feedback. We're glad to hear that you found our front desk staff friendly and helpful. We also appreciate your comments about the room and restaurant service. We apologize for any inconvenience caused by the room's condition and the wait times for food. Your input is valuable, and we will certainly look into these areas to make improvements.
by A verified traveler
Posted 22 Dec 2024
Absolutely loved the character of this hotel that sits right on the canyon edge. Fire in the lobby, porch out back, great rooms. It was perfect.
Comment from Hotel Management
24 Dec 2024 by Joel, Hotel Management
Thank you so much for your wonderful feedback! We're thrilled to hear that you loved the character of our hotel and enjoyed the cozy fire in the lobby, the back porch, and the rooms. It's great to know that everything was perfect for your stay. We hope to welcome you back for another memorable experience!
by A verified traveler
Posted 21 Dec 2024
Wonderful historical hotel right on the south rim. Easy walk to Bright Angel Trail. Amazing views as we watched the sunrise colors against the canyon walls. Super friendly & helpful staff. Room was small but didn't spend much time in it anyways.
Comment from Hotel Management
24 Dec 2024 by Joel, Hotel Management
Thank you for your kind words! We're so glad you enjoyed our historic hotel and the stunning views of the canyon, especially at sunrise. It's wonderful to hear that our staff made such a positive impression. We understand that the room size may not have been ideal, but we're happy it didn't take away from your overall experience. We hope to welcome you back for another memorable stay in the future!
by A verified traveler
Posted 19 Dec 2024
Very nice hotel and restaurant and beautiful scenery!
Comment from Hotel Management
20 Dec 2024 by Joel, Hotel Management
Thank you for your feedback!We are glad that you enjoyed your stay, and were able to enjoy a fine dinning experience!
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
18 Dec 2024 by Joel, Hotel Management
Thank you for your feedback, we are glad that you enjoyed your stay with us at El Tovar. Can't wait to have you back!
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Joel, Hotel Management
Thank you for your feedback, we always want to make sure that you have a wonderful experience with us at El Tovar.
