Ratings based on 975 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Saginaw
Posted 20 Nov 2024
The good price and location for hot tub room.
by A verified traveler
Posted 18 Nov 2024
Very clean and well maintained.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
11 Nov 2024 by David D, Hotel Management
Dear Landon,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our hotel. I wish I would be able to understand why you ranked us with such a low score. This is the first time I am hearing of you having an issue and you choose not to explain your reason. Please feel free to reach out to me directly if you like to discuss your experience with us. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,David DalloGeneral ManagerComfort Inn & Suites810-694-9900
by A verified traveler
Posted 10 Nov 2024
room was ok bed was comfortable, needed more maintenance in the room, very stingy with soaps and shampoo
Comment from Hotel Management
11 Nov 2024 by David D, Hotel Management
Dear Edwin,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, David DalloGeneral ManagerComfort Inn & Suites
by A verified traveler
Posted 7 Nov 2024
The property is clean and private.
Comment from Hotel Management
8 Nov 2024 by David D, Hotel Management
Dear JaQaunda,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites. I am happy to know the you enjoyed your stay with us. I have a great team who truly care for our guest and the hotel, happy to know everything was to your liking. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites
by A verified traveler from Westfield
Posted 31 Oct 2024
This is a nice, moderately priced hotel. The front desk staff and breakfast area attendant were the nicest foks we have ever dealt with in a hotel.
Comment from Hotel Management
8 Nov 2024 by David D, Hotel Management
Dear Jeffrey,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites. I am happy to know the you enjoyed your stay with us. I have a great team who truly care for our guest, thank you for recognizing them. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites
by A verified traveler
Posted 25 Oct 2024
Pool area
Comment from Hotel Management
8 Nov 2024 by David D, Hotel Management
Dear William,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites. I am happy to know the you enjoyed your stay with us, especially the pool area. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites
by A verified traveler
Posted 21 Oct 2024
Great hotel
Comment from Hotel Management
8 Nov 2024 by David D, Hotel Management
Dear LC,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites. I am happy to know the you enjoyed your stay with us. I have a great team who truly care for our guest and the hotel, thank you for recognizing there work. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites
by A verified traveler
Posted 19 Oct 2024
Great staff! Clean and fresh
Comment from Hotel Management
8 Nov 2024 by David D, Hotel Management
Dear William,Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Inn & Suites. I am happy to know the you enjoyed your stay with us. I have a great team who truly care for our guest, thank you for recognizing them. We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, David DalloGeneral ManagerComfort Inn & Suites
