Ratings based on 687 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Welland
Posted 24 Sep 2024
Very nice hotel on the main strip close to everything including the beach!
by A verified traveler
Posted 22 Sep 2024
Easy access to beach& surrounding area was very nice.
Comment from Hotel Management
23 Sep 2024 by AS, Hotel Management
We're delighted to hear that you enjoyed the convenient beach access and the surrounding area! It sounds like you made the most of our prime location. We look forward to welcoming you back for another relaxing stay!Warm regards,The Colonial Hotel Team
by A verified traveler
Posted 22 Sep 2024
We had a fantastic wedding night thanks to the colonial!
Comment from Hotel Management
23 Sep 2024 by AS, Hotel Management
Thank you for sharing your special day with us! We're thrilled to hear that your wedding night was fantastic and that the Colonial could play a part in making it memorable. Congratulations, and we hope to welcome you back for more celebrations in the future!Warm regards,The Colonial Hotel Team
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
23 Sep 2024 by AS, Hotel Management
Thank you so much for your feedback! We're glad you enjoyed your stay and appreciate you taking the time to leave a review. We look forward to welcoming you back again soon!Warm regards,The Colonial Hotel Team
by A verified traveler
Posted 21 Sep 2024
They were very much accommodating loved it!!
Comment from Hotel Management
23 Sep 2024 by AS, Hotel Management
We're so happy to hear you had a wonderful stay and felt well taken care of! Our team takes great pride in providing excellent service, and it's fantastic to know you loved it. We truly appreciate your kind words and can't wait to welcome you back for another memorable visit!Warm regards,The Colonial Hotel Team
by A verified traveler
Posted 18 Sep 2024
Beautiful clean room, comfy bed, and wonderful outdoor amenity area.
by A verified traveler
Posted 18 Sep 2024
It is very clean and modern and well taken care it. It is located right on the main strip in Grand Bend and just a few minutes walk to the beach!
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by AS, Hotel Management
Thank you for the fantastic rating! We’re delighted to know you enjoyed your stay. We hope to have the pleasure of welcoming you back soon!Warm regards,The Colonial Hotel Team
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by AS, Hotel Management
Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn't fully meet your expectations. If you have any specific concerns or suggestions for improvement, please feel free to reach out to us directly. We appreciate your input and hope to have the opportunity to better serve you in the future.Warm regards,The Colonial Hotel Team
by A verified traveler
Posted 17 Sep 2024
Comment from Hotel Management
18 Sep 2024 by AS, Hotel Management
Thank you for your fantastic rating! We're thrilled to know you had a great experience with us. We hope to have the pleasure of hosting you again soon!Warm regards,The Colonial Hotel Team
