Ratings based on 981 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Very nice and helpful staff. Facility is very dated and in need of refurbishment. We had a defective refrigerator that cycled every two hours with a loud grinding noise. The property is well located for entry to Rocky Mountain NP and seemed to be fillng with Elk hunters during our visit.
by A verified traveler
Posted 23 Sep 2024
We absolutely loved our stay. we will defiantly be back.
by A verified traveler
Posted 23 Sep 2024
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by A verified traveler
Posted 22 Sep 2024
It was a quiet stay that was perfect for my needs for the weekend. I slept well and enjoyed using the fitness center in the morning.
by A verified traveler
Posted 18 Sep 2024
There is no air conditioning, which is ok, however, the room below ours was smoking cigarettes and weed on their balcony which came right into our room. The only way to keep our room cool was of course to leave the window open letting the smells in. The room was also outdated and not very clean.
by A verified traveler
Posted 14 Sep 2024
Older property and looks it--needs renewed in many ways. Also, no AC--not a good summer spot.
Comment from Hotel Management
16 Sep 2024 by BH, Hotel Management
Thank you for expressing your opinion regarding your recent stay Frank. It’s always great to hear about ways we can improve our guests’ experiences. We hope you still enjoyed your time at Inn at SilverCreek. We hope you consider staying with us next time you’re in the area.
by A verified traveler
Posted 13 Sep 2024
Comment from Hotel Management
16 Sep 2024 by BH, Hotel Management
Thank you for the 5-star rating, Debbie!
by A verified traveler
Posted 12 Sep 2024
It was fine.
Comment from Hotel Management
13 Sep 2024 by BH, Hotel Management
Thank you for expressing your opinion regarding your recent stay, Cheri. It’s always great to hear about ways we can improve our guests’ experiences. We hope you still enjoyed your time at Inn at SilverCreek. We hope you consider staying with us next time you’re in the area.
by A verified traveler
Posted 9 Sep 2024
This was convenient for what I needed it for. The hotel needs to be badly updated. Noise volumes are not enforced. The Jacuzzi tub was not working and when I called the front desk to ask, it was just something else that has been run down. There was no compensation for the bad customer service that I received. But hey, it was a place to put my head right
Comment from Hotel Management
10 Sep 2024 by BH, Hotel Management
Please accept our sincere apologies surrounding the difficulties you encountered as a guest of ours, Jennifer. We will note your review and pass it on to management. Please do not hesitate to reach out if you have further concerns.
by A verified traveler
Posted 6 Sep 2024
It was a very cool place with lots of stuff in the hotel and not to far from the hot springs we were going to but personally had a bad experience because they fire alarm went off in the night not because of a fire but because of "a glitch in the system" according to the night staff employee which was really irritating but it only happened once so the whole experience wasn't ruined but also with a 10am check out being kinda early it could have been better. But if you enjoy lots of interesting things to do and look at withs hotel this is the place for you.
Comment from Hotel Management
10 Sep 2024 by BH, Hotel Management
We’re sorry to hear about this incident, Lucas, and will pass on your review to the appropriate managers. Please accept our sincere apologies, and please do not hesitate to contact us if there is anything else that we can do for you.
