Ratings based on 971 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 8 Nov 2024
All was well
Comment from Hotel Management
8 Nov 2024 by Hôtel Castel, Hotel Management
Thank you very much, Julie Anne, for leaving your opinion on our establishment. It is a real pleasure to know that your stay was pleasant. We look forward to welcoming you again the next time you come to Granby.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by Hôtel Castel, Hotel Management
Merci, Marwan, d'avoir partagé vos impressions sur notre établissement. Nous sommes contents de constater que vous avez apprécié votre séjour. Nous espérons vous accueillir de nouveau lors de votre prochaine escapade à Granby.
by A verified traveler
Posted 3 Nov 2024
Noise level a little higher than expected. Noise from hallway and rooms on each side (we actually heard the neighbour pee) could certainly do with a better noise insulation. BUT passed 11PM traffic and noise in hallway subsided and we had a peacefull night.
Comment from Hotel Management
3 Nov 2024 by Hôtel Castel, Hotel Management
Merci beaucoup, Carl, d'avoir laissé votre avis sur notre établissement. Nous prenons note de votre commentaire en vue des prochaines améliorations. Nous avons hâte de vous recevoir de nouveau lors de votre prochaine venue à Granby.
by A verified traveler
Posted 3 Nov 2024
Review
Comment from Hotel Management
3 Nov 2024 by Hôtel Castel, Hotel Management
Concerned about customer satisfaction, we would have liked to have more details about your stay. We hope to have the pleasure of welcoming you again during your next visit to Granby.
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Hôtel Castel, Hotel Management
Un immense merci pour votre séjour chez nous et pour avoir partagé votre expérience avec cette note parfaite. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite dans la région de Granby.
by A verified traveler
Posted 24 Oct 2024
For a l night stay in this Hotel, it was good.
Staff were friendly and very helpful.
Comment from Hotel Management
26 Oct 2024 by Hôtel Castel, Hotel Management
Thank you for taking the time to share your experience Patricia. We are glad you had a great time with us and appreciated our services. We would be happy to welcome you again during your next trip in Granby.
by A verified traveler
Posted 24 Oct 2024
Thank you
Comment from Hotel Management
26 Oct 2024 by Hôtel Castel, Hotel Management
Thank you so much Ginette for sharing your experience. As our customer's satisfaction is our priority, we are delighted you enjoyed your stay with us. It will be our pleasure to welcome you again during your next stay in Granby.
by A verified traveler
Posted 22 Oct 2024
Bel hotel pour la ville. Central et à coté de restaurant. J'ai prit cet hotel pour le congrès et ce fut bien.
Comment from Hotel Management
23 Oct 2024 by Hôtel Castel, Hotel Management
Merci, Philippe, d'avoir choisi notre établissement et d'avoir pris le temps de partager votre expérience. Nous sommes ravis de constater que vous avez apprécié l'emplacement de l'Hôtel ainsi que le service reçu. Nous serons heureux de vous accueillir de nouveau lors de votre prochain passage à Granby!
