Ratings based on 857 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Whitney
Posted 6 Dec 2024
Comment from Hotel Management
8 Dec 2024 by Hotel Manager , Hotel Management
Dear Guest,Thank you for your feedback. We're sorry to hear your experience was not satisfactory. We would appreciate the opportunity to learn more about your concerns and improve in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
4 Dec 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your feedback and the great 4/5 rating! We're glad to hear you had a pleasant stay. If there’s anything specific we can improve to make your next visit even better. We look forward to welcoming you back!Sincerely, Hotel Manager
by A verified traveler
Posted 25 Nov 2024
It's not fancy but the staff is nice and helpful
Comment from Hotel Management
26 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We’re so glad you had a pleasant stay and appreciated our friendly and helpful staff. While we may not be fancy, we always aim to provide great service and comfort. We look forward to welcoming you again soon!Sincerely, Hotel Manager
by A verified traveler from spring
Posted 23 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your 5-star review. We're thrilled to hear that you had a great stay. We appreciate your feedback and look forward to welcoming you back in the future. If there's anything specific you'd like to share about what made your stay enjoyable, we'd love to hear it!Sincerely, Hotel Manager
by A verified traveler from Colorado Springs
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about your disappointing experience. Please know that your concerns are important to us, and we would appreciate the opportunity to learn more about your stay. If possible, kindly reach out to us directly to address any issues.Sincerely, Hotel Manager
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive review! We're thrilled to hear you enjoyed your stay and appreciate your feedback. If there's anything we can do to make your next visit a 5-star experience, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 4 Nov 2024
This property is adequate. It's nice and close. I would stay there again.
Comment from Hotel Management
5 Nov 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your kind review! We're glad to hear you found our property convenient and that you'd consider staying with us again. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
by A verified traveler
Posted 27 Oct 2024
Fine
Comment from Hotel Management
28 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We appreciate your review and are glad to hear that your stay was fine. If you have any suggestions for improvement, please let us know. We hope to welcome you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 23 Oct 2024
I recently checked in at this hotel, and it was hands-down the worst experience I’ve ever had. From the moment I walked in, the place felt filthy. The bathroom in the lobby was out of service! I don’t think they’ve seen a proper cleaning in years.
The room itself was a nightmare. There were visible dust and dirt on every surface. The bathroom was even worse—hair on shower floor, and not to mention the rotting smell in the fridge! Absolutely disgusting.
To top it off, drunk men cutting hair near the pool!?! Really? They tried to “fix” the problem by giving me another room. You can’t put lipstick on a pig and call it a great hotel! False advertising and they refused to give us refund. Expedia should immediately terminate their agreement with this so called hotel!!! Even the locals laughed that I attempted to stay at this place!!! Do yourself a favor and do not stay here
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your detailed feedback. We're truly sorry to hear about your disappointing experience. Cleanliness and guest safety are our top priorities, and it’s clear we fell short. We take your comments seriously and will investigate these issues further. Your feedback is valuable, and we appreciate you bringing it to our attention. We hope you’ll reconsider and give us another chance in the future.Sincerely, Hotel Manager
by A verified traveler
Posted 22 Oct 2024
Nice hotel near town that was easy to access with a friendly staff. Would stay there again!
Comment from Hotel Management
24 Oct 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for the fantastic review. We're delighted to hear you enjoyed your stay and found our location convenient with friendly staff. We look forward to welcoming you back for another great experience!Sincerely, Hotel Manager
