6/10 Okay
Rebecca
Traveled with family
Jun 30, 2024
Liked: Cleanliness, staff & service
The stay was fine. The positive points were that the room had a full length mirror and shelf outside the bathroom, comfy beds, the Dove products, the AC worked well and there was lots of hot water. However, for the price paid there were a few issues. The bathtub had a few rust stains in it and the bathroom door did not shut all of the way (got stuck on the floor-not hung properly). The worst part I have been finding with hotel stays is that the bathtub to take a bath is no longer an option. There was a bathtub/shower combination in the room (yay!) but it would not plug up to hold water-so what is the point! I like to take baths and soak in the tub but when I travel now, it is less of an option and the hotel does not state this at all when you book. What about pleasing those that want a bath? Also, there were no hooks in the bathroom to hang towels on-not on the wall, behind the door, nowhere. The room we had was next to a restaurant and even on the third floor we could hear talking and screaming from the outdoor patio. We could also hear walking above and next to us. When we checked in, there was noone at the front desk for a while and while we waited, we saw empty cardboard boxes and packaging piled up right behind the desk in full view for everyone to see. Not a welcoming sight. The breakfast was nice but there was a small seating area. Overall, the stay was fine but we expected a bit better for the price and have had better experiences with other chain hotels.
Rebecca
Stayed 1 night in Jun 2024