Ratings based on 309 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Burke
Posted 20 Oct 2024
Excellent service, especially front desk employee give us lots of help and support with professional skill. Universal is the best! Thank you so much for all your service.
by A verified traveler
Posted 19 Sep 2024
The h op
by A verified traveler
Posted 16 Sep 2024
I stayed at Hotel Universal for 6 nights (1st - 7th September) and would highly recommend it for it's location, security and quiet atmosphere. The check-in process was swift upon my arrival and I was greeted by very friendly reception staff. The hotel is located within the city centre and is very close to all the shops, supermarkets cafes and restaurants. I chose the single room option which was nice and clean on arrival. It came equipped with a large bed (sleeps 2), bedside draws, clothes rail, desk and chair, mini fridge and television. The single room also has an ensuite bathroom which contains a bath and shower, bidet, sink, mirror. The hotel does not provide a lot of toiletries other than hand wash and towels so you'll have to purchase items like shampoo and toothpaste yourself. The hotel is several stories high and provides lift access to all floors. At the very top is a rooftop bar and cafe which provides breakfast between 7am and 11am.
by A verified traveler
Posted 23 Aug 2024 on Hotels
The location of the hotel is great and the staff was very helpful.
by A verified traveler
Posted 3 Aug 2024
Well located. Near main attractions.
by A verified traveler
Posted 21 Jun 2024 on Hotels
by A verified traveler
Posted 16 Jun 2024
by A verified traveler
Posted 6 May 2024
Ideal city hotel that is situated at walking distance from all main attractions and public transport.
by A verified traveler
Posted 24 Apr 2024
Good price for central area. Comfortable bed and air con in room. Good rooftop cafe for breakfast. Staff very helpful.
by A verified traveler
Posted 16 Apr 2024
