Ratings based on 592 Verified Reviews

4.4 out of 5
79% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Beautiful building and rooms. The city view room, with the balcony, are very romantic. Greg, the front desk guy, was amazing. He can help out with everything you need in Granada. Amazing cafe in the building for breakfast. I would stay here again.
4 out of 5
by A verified traveler

Posted 14 Nov 2024
This hotel has a lot of atmosphere and character and is very well located opposite the Alhambra, many small restaurants and cafes and easy walking distance to the center of town. The front desk team are very enthusiastic about sharing their recommendations. One caution is to be wary about the rooms opening onto the inner courtyard. We moved to another room after the first of our 4 night stay and paid the extra to upgrade which we thought was well worth it. Overall a great hotel with wonderful staff.
5 out of 5
by A verified traveler

Posted 3 Nov 2024
An excellent choice for those who want to be in the center of Granada. It is a short walk to the main plaza where all the buses, dinning, & shopping take place. Step out of the main entrance, look up and you see Alhambra. Reception desk hours are 9 am to 7 pm. They send you instructions on how to enter the hotel after hours. I arrived 11 pm and had no problem getting in. I highly recommend you take a taxi from the airport as they know where to drop you off. I used Uber and the driver dropped me off at the wrong location and I had to find the hotel on my own. If you are at the taxi stop at the airport and there is no taxi, wait and within 5 min a taxi will come. You don't need to order one.
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Very well located.
5 out of 5
by A verified traveler

Posted 21 Oct 2024
We only stayed here one night but wished we had stayed longer as there is so much to do and see in Granada. The hotel is located near the major attractions and there are numerous transportation options in close proximity should you want to make use of those, as well as a large number of restaurants. The hotel offers good accommodations at a very reasonable price. The real quality of a hotel is its staff and in this case you will find they shine. They were highly responsive and in our case promptly took care of an issue that was due entirely to an error on our part. It is easy to be good when things are going well the true mark is how situations are handled. The team at this hotel were outstanding. My thanks to all the staff for a great stay. We will certainly stay here again if our travels bring us back to Granada.
5 out of 5
by A verified traveler

Posted 18 Oct 2024
A beautiful boutique hotel! The hooms were comfortable and clean with an amazing view! The area is walkable with so much to do. I wish we could have stayed longer!
5 out of 5
by A verified traveler

Posted 16 Oct 2024
We were greeted warmly when we arrived . The reception staff were very helpful, booking Flamenco dancing, organising Taxi, advice on eating areas- all very good suggestions. The room was spacious and bathroom very clean. I couldn't see any parking and street very narrow, one way, but looks up at the Alhambra. Perfect
5 out of 5
by A verified traveler

Posted 4 Oct 2024
We had a wonderful stay at this hotel. Front desk staff was VERY helpful for whatever we needed or asked.
5 out of 5
by A verified traveler from LOS ALTOS

Posted 21 Sep 2024
Great communication before we arrive which was after they normally leave for the day. Alberto and specially Greg were so helpful and so engaging to make sure we have everything we need. The room was spacious and super clean. We had the room with the Alahambra view on the second floor, perfect view at the same time if you have super sensitive ears like my wife get an inside facing room overall I stay here every time I come to Granada. Btw, great coffe shop right downstairs for your morning coffee.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Aug 2024