Ratings based on 369 Verified Reviews

4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 11 Dec 2024
The property
Comment from Hotel Management
11 Dec 2024 by Director, Hotel Management
Dear guest,We are pleased to greet you again and thank you for your recent stay with us.Thank you also for your valuable comments that help us in continuous improvement.We hope to have the opportunity to receive you again very soon.Best regards,
5 out of 5
by A verified traveler

Beautiful stay

Posted 9 Aug 2024 on Hotels
The rooms were beautiful and the location was perfect.
Comment from Hotel Management
10 Aug 2024 by Director, Hotel Management
Dear guest,We are pleased to greet you again and thank you for your recent stay with us.We read carefully that you have enjoyed the central hotels location, at the city center and close to themain places of interest.Thank you also for your valuable comments that help us in continuous improvement.We hope to have the opportunity to receive you again very soon.Best regards,
3 out of 5
by A verified traveler

Posted 25 May 2024 on Hotels
Comment from Hotel Management
26 May 2024 by Dirección, Hotel Management
Estimada huésped,Recibimos con mucho agrado su valoración.Siempre estaremos agradecidos en que nos hayan elegido y que decidan volver a visitarnos.Reciban un cordial saludo,
5 out of 5
by A verified traveler

Posted 6 May 2024
It was a wonderful space in an old monastery. We were very comfortable. Close to restaurants, easy to walk out we could get a cab right out front. There was an odd odor coming from the bathroom - perhaps the water in the toilet? We asked but they didn't get rid of the smell.
Comment from Hotel Management
6 May 2024 by Manager, Hotel Management
Dear guest,We are very pleased to greet you again and thank you for the trust you have placed in us.We feel grateful for you to have been able to enjoy our establishment built in a historicmonastery, the central location as well restaurants close to and f your complaint had reached us, we would have given it a immediately solution.Thank you also for your valuable reviews that help us in continuous improvement.Looking forward to have the opportunity to receive you again very soon.Regards,
5 out of 5
by A verified traveler

Posted 10 Jan 2024
Very good hotel close to best churros place in Granada. Also has a very good restaurant next door. Super friendly staff and easy check in
Comment from Hotel Management
13 Jan 2024 by Director, Hotel Management
Dear guest,We are really pleased to greet you again, thank you for the trust placed in us as well as yourvaluable comments that we take very seriously.Satisfied that you have enjoyed the location of the hotel, at the city center and close to themain places of interest like restaurant and churros place next door.We also hope that the professional and close friendly attention received by our human team madeyou feel at home.We say goodbye looking forward to welcoming you again very soon.RegardsThe Manager
4 out of 5
by A verified traveler

Posted 3 Nov 2023
There is an underground parking place on the block, but says 12 euros for 24 hours parking but we pulled in at 5 pm and left at 2pm the next day and the rate was 24 euros, so don't be surprised about that. Hotel is very nice, comfortable room.
Comment from Hotel Management
7 Dec 2023 by Manager, Hotel Management
Dear guest,We are really pleased to greet you again, thank you for the trust placed in us as well as yourvaluable comments that we take very seriously.Satisfied that you have enjoyed the nice hotel, at the comfortable room you feel at home.In relation to parking, we have public parking arranged and published for 17.00 per day. but if you had told us about it, we would have given you a solution.We say goodbye looking forward to welcoming you again very soon.Regards,The Manager
4 out of 5
by A verified traveler

Good 3-star hotel for short break to Granada

Posted 24 Sep 2023 on Hotels
Enjoyed our stay here for two nights. Good location for centre of town and bus route 4 from train station. Clean, comfortable room (we paid extra for balcony although did not use it much) and good breakfast buffet. Hotel seemed generally quiet. There is a school next door and sports pitches at rear in use throughout the day and evening until 11pm but less noise than hotels we have stayed at with an outside pool /bar area. Very good restaurant next to front of hotel (La Cuchara) which seemed popular with locals.
Comment from Hotel Management
4 Oct 2023 by Direktion, Hotel Management
Dear guest,We are really pleased to greet you again, thank you for the trust placed in us as well as yourvaluable comments that we take very seriously.Satisfied that you have enjoyed the location of the hotel, at the city center and close to themain places of interest.We also hope that the professional and close attention received by our human team madeyou feel at home.We say goodbye looking forward to welcoming you again very soon.Regards,Joaquin Alcazar / Hotel Manager
5 out of 5
by A verified traveler

Posted 23 May 2023
Excellent location, clean, friendly staff, food very good value, plenty of choice. Room very good, bed, amazing.
Comment from Hotel Management
23 May 2023 by Manager, Hotel Management
Dear guest,We welcome your positive review that help us in our continuos improvement.We read carefully that the central location of the hotel, facilities and service received have metyour expectations, but above all we are interested in having fulfilled the objective that youhave been able to feel at home.We will always be grateful that you have chosen us and that you decide to visit us again.Best regards,Raúl Carrillo/ manager
5 out of 5
by A verified traveler

Posted 3 May 2023
The hotel is in a very attractive building that was at on time a monastery. It is very quiet and is located on the periphery of the central area that is certainly within walking distance.
Comment from Hotel Management
12 May 2023 by Direktion, Hotel Management
Dear guest,We are very pleased to greet you again and thank you for the trust you have placed in us.We feel grateful for you to have been able to enjoy our establishment built in a historicmonastery, the central location as well.Thank you also for your valuable reviews that help us in continuous improvement.Looking forward to have the opportunity to receive you again very soon.Regards,Raúl Carrillo/ hotel manager
5 out of 5
by A verified traveler

Posted 21 Apr 2023 on Hotels
It was a unique stay in a converted monastery. School is next door so it can become a bit noisy if placed outside of the courthouse.
Comment from Hotel Management
17 May 2023 by direction, Hotel Management
Dear guest,We are pleased to greet you again and thank you for your recent stay with us.We read carefully that you have enjoyed the central hotels location, Thank you also for your valuable comments that help us in continuous improvement.We hope to have the opportunity to receive you again very soon.Best regards,Raúl Carrillo/ manager