Ratings based on 111 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Excellent location

Posted 4 Aug 2024 on Hotels
Excellent location with lots of shoping, restaurants and attractions nearby. Very easy access to Alhambra by public transit. Host provided very helpful information. Our only issue (visiting from Canada during the hottest month of the year) was the air conditionning that was simply not strong enough to cool the entire place. But I would definitely recommend it to anyone visiting outside of the summer months.
Comment from Hotel Management
8 Aug 2024 by Carmen, Hotel Management
Thank you for your review and for highlighting the excellent location. We are sorry that the air conditioning was not sufficient in the middle of summer. We appreciate your understanding and look forward to welcoming you again in another season. Thank you for recommending us.
5 out of 5
by A verified traveler

Posted 7 Jul 2024 on Hotels
Great location. Walking distance to business district, shopping area, restaurants…etc.
Comment from Hotel Management
17 Jul 2024 by Carmen , Hotel Management
Dear Jo. !Thanks for your comment! We are glad to know that the location of our apartments was convenient for your visit. We hope we have contributed to making your stay in the city pleasant. We hope to see you again soon!
5 out of 5
by A verified traveler

Posted 29 May 2024
Clean, accommodating, and excellent central location. Excellent option for families, or for anyone.
Comment from Hotel Management
11 Jun 2024 by Carmen, Hotel Management
Thank you very much for your comment! We are glad to know that you enjoyed your stay and that you found our apartments clean, cozy and well located. We hope to welcome you again soon. Greetings!
3 out of 5
by A verified traveler

Posted 24 May 2024
We liked the neighbourhood. It was lively in the evening. Itwas a close to tapas restaurants and pastry shops.
Comment from Hotel Management
26 May 2024 by Carmen, Hotel Management
Dear Kathleen, Thanks for your comment! We are glad to know that you enjoyed your stay and our great location. We hope to welcome you on a next occasion.
1 out of 5
by A verified traveler

Posted 29 Apr 2024
No lo recomiendo para familias con bebés. El apartamento que nos tocó no tenía lavadora y la plantilla para cocinar era terrible. No calentaba bien por lo que cocinar era casi imposible… tuvimos que dejar mucha comida porque no alcanzaba el tiempo para cocinar y tener que hacer doble gasto y comer fuera
Comment from Hotel Management
2 May 2024 by Carmen , Hotel Management
Estimada Silvia, lamento escuchar sobre su experiencia. Sentimos los inconvenientes con la placa vitrocerámica, pero tras realizar comprobaciones, esta funcionaba correctamente. Es posible que haya sido un error de conexión. Respecto a la lavadora, una vez nos lo comunicó, le proporcionamos acceso a la lavandería de recepción. No todos los apartamentos tienen lavadora, como se indica en su reserva. Espero que el resto de su estancia haya sido más confortable. Reciba un cordial saludo
5 out of 5
by A verified traveler

Posted 24 Apr 2024 on Orbitz
Un apartamento muy limpio y en buenas condiciones. Cerca a un centro comercial.
Comment from Hotel Management
25 Apr 2024 by Carmen , Hotel Management
Estimado Orbizt. Nos alegra mucho que hayas disfrutado de tu estancia en nuestro apartamento! Nos esforzamos por mantenerlo limpio y en óptimas condiciones para que nuestros huéspedes se sientan como en casa. Esperamos verte de nuevo pronto.
4 out of 5
by A verified traveler from Ottawa

Posted 18 Feb 2024
The cleaning lady opened the door for us and she was so helpful to get us settled in.The first 2 days were somewhat quiet but the next 2 days not so much, we had children running none stop above us and not respecting the quiet hours.
Comment from Hotel Management
17 Mar 2024 by Carmen , Hotel Management
Estimada Joana.Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutaron de su estancia. Lamentamos escuchar que experimentaron ruidos molestos durante su estancia. Tomaremos medidas para reforzar nuestras políticas de respeto a las horas de silencio para garantizar una estancia más tranquila para todos nuestros huéspedes. Reciba un cordial saludo
4 out of 5
by A verified traveler

Pleasant stay

Posted 1 Feb 2024 on Hotels
Nice property down the small streets, lovely terrace, confusion about check in but hosts were very responsive.
Comment from Hotel Management
17 Mar 2024 by Carmen, Hotel Management
Estimado SeanMuchas gracias por su comentario su opinión es muy importante para nosotros . Nos alegra saber que disfrutaron de su estancia. Esperamos volver a recibirles en una próxima ocasión .
5 out of 5
by A verified traveler

Posted 6 Jan 2023 on Hotels
Comment from Hotel Management
22 Feb 2023 by Catmen, Hotel Management
Muchas gracias por su comentario. Reciba un cordial saludo
5 out of 5
by A verified traveler

Posted 1 Jan 2023 on Hotels
Immaculately clean in a brilliantly central location with everything needed for a constable stay. We were there for Christmas and it was always warm.
Comment from Hotel Management
7 Jan 2023 by Carmen, Hotel Management
Estimada Johanna , muchas gracias por su comentario su opinión es importante para nosotros . Nos complace saber que su estancia ha sido de su agrado. Reciba un cordial saludo