Ratings based on 126 Verified Reviews

4.8 out of 5
96% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Oct 2024
Beautiful boutique hotel in the old town. Fabulous breakfast on the stunning roof terrace with views of the cathedral.
5 out of 5
by A verified traveler

Posted 1 Jun 2024
Perfect peaceful stay , great place to relax and explore the local area. Amazing hotel and staff.
Comment from Hotel Management
25 Jun 2024 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
Thank you very much for your wonderful review! We are delighted to hear that you enjoyed a perfect and relaxing stay with us. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Can't say enough about the amazing staff!

Posted 14 May 2024 on Hotels
We arrived without our luggage, as it had gotten delayed by the airlines. We were staying here for a few days before heading on to other parts of the Canaries. When the luggage still hadn't arrived by the time we were checking out, we left the contact info for the other hotels with the staff, and they called when there were luggage updates and were willing to store the luggage once it did finally show up-thankfully just before we flew out. We had a very comfortable room & breakfast was served on the rooftop terrace. If it was too windy, there was a space inside to eat. Coffee/tea/juice plus a choice of 1 salty/savory item and 1 sweet item (4 selections from each category). One choice for salty was a bagel with lox & a poached egg, while the sweet included pancakes with chocolate sauce or croissants with jam & butter. Delicious! Location is just steps away from both the Casa de Colon & the Museo de Canario (part of the reason we picked this place). Would absolutely stay here again!
Comment from Hotel Management
25 Jun 2024 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
Thank you for sharing your experience with us! We are glad to hear that despite the initial inconvenience with the luggage, you were able to enjoy your stay at our hotel.It is wonderful to hear that you enjoyed the comfort of the room and the breakfast on the terrace.We look forward to having the pleasure of welcoming you again on your next visit to the Canaries.Thank you again and see you soon!
4 out of 5
by A verified traveler

Cute hotel in historic part of Las Palmas

Posted 28 Apr 2024 on Hotels
Nicely decorated hotel, in a traditional building with very cool rooftop (including a small swimming pool). The hotel also provides free pool towels. Most of the rooms don’t have external facing windows but rather the windows open onto an internal patio. Nice a la carte 2 course breakfast served on the rooftop. They also accommodated our vegetarian requests with no issues. Comfortable beds and pillows. Located in a historic part of town with many restaurants and shops around but the hotel itself is silent. Staff were helpful and friendly. They even lent us a beach umbrella for a day. The hotel doesn’t have its own parking but has an arrangement with Vegueta Parking (5 mins away) so that you can park there for €12 per day. So parking is not free but it’s discounted. One hiccup was that the room we were originally offered (room 4) smelled damp. When we pointed this out, the staff moved us to a new room and acknowledged that this is sometimes an issue. The air conditioning did not function properly and seemed to be unable to cool below 22C. We were OK as it was not very hot when we were there but if a very cool room is important to you, check with the hotel first.
Comment from Hotel Management
25 Jun 2024 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
Thank you for sharing your detailed experience with us! We are glad to hear that you enjoyed our hotel. It is wonderful to know that you found our location convenient and appreciated the quiet atmosphere despite being in the historic part of the city.We look forward to welcoming you again on your next visit to the Canaries.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Apr 2024 on Hotels
5 out of 5
by A verified traveler

Lovely hotel in a quiet street in Vegueta

Posted 2 Apr 2024 on Hotels
Lovely hotel, nearby the cathedral but very quiet. Style of the rooms was cool. Bed was big and comfortable. Rooftop terrace with mini pool was pleasant, and the breakfast was good. Received a warm welcome on arrival and staff were great throughout. Ideal for a short stay.
Comment from Hotel Management
27 Apr 2024 by Alexandra Adeler VEINTIUNO · Emblematic Hotels, Hotel Management
From the entire team at VEINTIUNO, we thank you for your comment, and we are delighted to know that you enjoyed your stay at the hotel.
5 out of 5
by A verified traveler

Posted 31 Mar 2024 on Hotels
Un hôtel super en plein centre-ville avec un excellent petit déjeuner. Personnels accueillants et attentifs.
5 out of 5
by A verified traveler

A gem in Las Palmas

Posted 26 Feb 2024 on Hotels
This is such a lovely, boutique hotel right in the centre of the old town in Las Palmas. It really feels like a little oasis and it's perfect for a relaxing stay. The staff are super friendly and the hotel breakfast is delicious. Would definitely recommend to anyone.
5 out of 5
by A verified traveler

Perfect retreat

Posted 25 Feb 2024 on Hotels
Lovely blend of old and new in the centre of historic Vegueta surrounded by good restaurants. Friendly service, great breakfast. Loved the sunny roof terrace with view of the cathedral, plunge pool, loungers and honesty bar. Recommend an exterior room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2024